City KIA of Greater Orlando

The service dept needs to follow-up on customer service. They send you a courtesy text saying if you need anything text the representative. I have in all my visits and never received a reply. I saw my ca They send you a courtesy text saying if you need anything text the representative. I have in all my visits and never received a reply. I saw my car park and the girl gave him my keys, I waited before I address him, when I went up to him he said your car is at the carwash and I replied no it isn't its parked right behind you. They don't reset service thing on your dash etc More

When I purchased the car,they told me I had 10 years or 100 miles. I have 73000 miles. Now they claim I only had ,6 years warranty A week after I did my oil change. The engine locked up with no warning. No 100 miles. I have 73000 miles. Now they claim I only had ,6 years warranty A week after I did my oil change. The engine locked up with no warning. No engine light on. I was driving on 192 and it just stopped with no warning. I found out from 3 different mechanic said this is common issue on KIA cars. When I paid off the car. I went to see Preston for my refund and I had check that my warranty was for 10 years . He said it is covered for 10 years. In the process of moving I had lost my copy of the contract. So I can't do anything. More

Wonderful help in getting me the car I wanted at a price I was comfortable with. Thank you so much! I was comfortable with. Thank you so much! More

City Kia is utterly phenomenal. They worked hard to keep me comfortable and happy at all times and I simply couldn't be more grateful to them! They worked hard to keep me comfortable and happy at all times and I simply couldn't be more grateful to them! More

Excellent experience, Joshua Farley was extremely attentive, professional, knowledgeable and made the process simple and pleasurable. He took the time to explain in details the different services pro attentive, professional, knowledgeable and made the process simple and pleasurable. He took the time to explain in details the different services provided and the specific work that our vehicles were going to receive. He understood our needs and worked diligently to assure our satisfaction. We definitely will highly recommend City Kia to friends and family. Hats off to Joshua. Fabulous job. More

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Excellent customer service and great service , lounge accommodation and coffee really good. Thanks to Abel for his great communication at all times. And the mechanic Irvin everything was great. accommodation and coffee really good. Thanks to Abel for his great communication at all times. And the mechanic Irvin everything was great. More

i’ve been in a few times for an oil change on my vehicle and despite having issues with a third party company almost every time, nate has stepped up and took care of the issue with no hesitation. he has tru and despite having issues with a third party company almost every time, nate has stepped up and took care of the issue with no hesitation. he has truly been a great help and is always very kind! More

People at the service center are nice, and the technicians and service managers seem to be knowledgeable. Love the free Lyft service within 15 miles. Very easy experience. technicians and service managers seem to be knowledgeable. Love the free Lyft service within 15 miles. Very easy experience. More