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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,056 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,056 reviews

June 04, 2025

Great costumer service! And the team was very communicative on all that I needed to know for my car! More

by sheilanievelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was very communicative and provided you with great service.

June 04, 2025

Excellent experience,very professional and knowledgeable about their work Very attentive to ours needs and concerns all the time More

by Eandrea518
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz y Lennon Fries
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team was very professional, knowledgeable, attentive to your needs/concerns and made your experience excellent. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

June 04, 2025

Experience went very well. Nate was very kind and helpful and not at all pushy. More

by brandonboze200
Recommend Dealer
Yes
Employees Worked With
Nate
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Brandon, Providing outstanding service is so important to us and we are glad that Nate's efforts met your satisfaction! We are thrilled to know that he was very kind, helpful and not pushy. We wish you safe travels until we meet again!

June 04, 2025

Excellent customer service and support. Go above and beyond their way to meet customers needs More

by Geydiramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they went above and beyond to meet your needs. Congratulations on your new vehicle- behalf of the entire team!

June 04, 2025

I arrived early and they started started serving me right away. Anthony explained what maintenance was needed at this time and helped me prioritize them. He arranged Lyft to transport me home and back. Car w More

by AUDRIEBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Anthony this phenomenal review! We are delighted to know that he explained what was needed at the time, helped prioritize them and started serving you right away. If there is ever anything more that we may help you with please do not hesitate to let us know.

June 04, 2025

This was the best car buying expierence I have worked through. Everyone from the front desk, sales man, finance manager, and customer service provided the best experience possible More

by EM.WHEELER1915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick and EJ
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Jun 05, 2025 -

City KIA of Greater Orlando responded

EM, We are grateful for you leaving us this stunning review! We are pleased to know that our team made your experience the best. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

June 04, 2025

Mis experiencias con ustedes siempre han sido espectaculares. No los cambio por nada y los recomiendo al 100%. En esta ocasión, me tocó el Sr. Abel, es un caballero muy atento, muy servicial y More

by FIGUEYO2428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adán,
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Brindar un servicio impecable es fundamental para nosotros y nos alegra que los esfuerzos de Abel hayan sido de su agrado y hayan sido su recomendación. Nos alegra saber que fue muy atento, servicial y profesional. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

June 04, 2025

They are always ready to assist me with any questions I have my service tech is the best 👌 More

by VDW620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team is the best and always ready to assist you with any questions you have.

June 04, 2025

Excellent customer service, everyone is super friendly and accommodating. Service staff is knowledgeable and competent. We love the convenience shuttle service More

by MICHAELAHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

City KIA of Greater Orlando responded

MICHAELA, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was super friendly, accommodating, knowledgeable and competent. We hope to serve you again in the future.

June 04, 2025

The service rep wasn't that informative when it came down to my vehicle k More

by Lloyd178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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