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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,207 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,207 reviews

April 04, 2025

I received excellent service, from service advisor Jocelyn Caceres ,she kept me informed, focused on my needs and payed attention to all my concerns, provided a comfortable lounge, and transportation More

by natehollinger0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Nate, We appreciate you for leaving Jocelyn this remarkable review! We are delighted to know that she kept you informed, focused on your needs, was attentive to all your concerns and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

Everything was good thank you for great service keep up the good work, they have nice place for customers to wait More

by Escoash79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with this ppl
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team provided you with great service and everything was good. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

The employees are super nice, the prices are ridiculous! Outrageous how prices things! Again, the employees are great. More

by ANDREA_IRMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

City KIA of Greater Orlando responded

ANDREA, Thank you for leaving us this positive review! We are happy to know that our team was super nice and great. Please do not hesitate to let us know how we may be of further service to you.

April 03, 2025

City Kia of greater Orlando : Josh provided excellent care, very professional and efficient. I appreciate his service! More

by gghamadani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 03, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Josh this exceptional review! We are pleased to know that he was very professional, efficient and gave you excellent care. We hope to serve you again in the future when the time comes.

April 03, 2025

Service was slow. Seats were reclined all the way back and readjusted. Obdo was left hanging and the oil service was not reset. I didnt feel the love at this visit. More

by lizniealm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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April 03, 2025

Fantastic experience at City Kia, will be back regularly for maintenance! They are experts in cars and customer service! More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Apr 03, 2025 -

City KIA of Greater Orlando responded

Lou, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience fantastic. We wish you safe travels until we meet again!

April 03, 2025

First impression are always key in giving a evaluation on service. Very satisfied from start to finish. I'm impressed with how many staff to receive vehicles and how quickly they bring your car in. Spoke wit More

by hecnella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I'm bad with names
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Apr 04, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team quickly brought your car in, answered all your questions and got you out very promptly. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 03, 2025

Excellent Raul, Manuel, Christopher, Josh, the best. Congratulations Great service. Great People. Great Company. Love KIA More

by gonzalo7117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Munoz, Christopher Montenegro, Diego Rodriguez
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Apr 04, 2025 -

City KIA of Greater Orlando responded

Gonzalo, We are grateful for you leaving Raul, Manuel, Christopher and Josh this extraordinary review! We are pleased to know that they were great and excellent. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 03, 2025

I chose because it's closer to my house, but it turned out great. The only issue was that we didn't have a working water dispenser in the waiting room More

by wender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Apr 04, 2025 -

City KIA of Greater Orlando responded

Wender, Thank you for leaving us this positive review! We are happy to know that our team made your experience great. We sincerely apologize for the water dispenser not working we will look into getting that fixed ASAP. Please do not hesitate to let us know how we may be of further service to you.

April 03, 2025

The dealership is very clean and welcoming. Everyone is willing to help and get you what you need. More

by ashlee.diaz02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Montenegro
Report | Print
Apr 04, 2025 -

City KIA of Greater Orlando responded

Ashlee, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was willing to help and got you what you needed. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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