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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,205 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,205 reviews

April 10, 2025

Originally we came to Kia for a vehicle that was not available but advertised. We was able to manage selecting another vehicle close to the one we first set our eyes on but it was a bit disappointing be More

by eboneyy
Recommend Dealer
Yes
Employees Worked With
Myles Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Eboneyy, We are grateful for you leaving us this exceptional review! We are pleased to know that our team located a vehicle that was similar to the one you saw advertised. We sincerely apologize that the vehicle was a lot different in price and we did not have the one advertised. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 10, 2025

Very professional The work was done in a timely manner, and my car was returned back clean. The only thing that could've been done better was when my tires was rotated that they checked the air pressure More

by Zane Gray
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Zane, Thank you for leaving us this incredible review! We are happy to know that our team was very professional, completed the work in a timely manner and returned your car back to you clean. Please do not hesitate to let us know how we may be of further service to you.

April 10, 2025

Excelente servicio son grandes profesionales, en verdad los felicito por ese servio aún un poco costoso More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo, Sebastian Gomila
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Julio, ¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo fue excelente, profesional y le brindó un servicio excepcional. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

April 09, 2025

Great customer service provided by Jonathan. Vehicle was ready in 2 hours. I really recommend having your vehicle serviced by City Kia! More

by Tiago Teixeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Tiago, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction and recommendation! We are thrilled to know that he had your vehicle ready in 2 hours. We wish you safe travels until we meet again!

April 09, 2025

Everyone is very friendly, professional, they make you feel like family as far as taking care of your concerns. More

by ANNSOCKRITERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in sales & Able in service department
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was friendly, professional and made you feel like family taking care of your concerns. We hope to serve you again in the future when the time comes.

April 09, 2025

Todo muy bien la atención buenísima y rápida el servicio excelente todo gracias a dios More

by herijose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Apr 10, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta increíble reseña! Nos alegra saber que todo estuvo genial y que la atención de nuestro equipo fue excelente y rápida. No dude en decirnos cómo podemos ayudarle.

April 09, 2025

Jay Torres was amazing in communicating with me and getting the service done in good time. He was polite and professional. More

by BYCHEUNG728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jay this remarkable review! We are delighted to know that he was amazing in communicating with you, polite and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 09, 2025

The service tech were very friendly and accommodating. I was able to drop it off the day before and pick my car up after work the next day. More

by sunyflower5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

sunyflower, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly and accommodating. We wish you safe travels until we meet again!

April 09, 2025

Great team and staff over at city kia. Worked hard to lower negative equity on trade in and was determined to get a deal done! More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

Paul, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was great and determined to get the deal done. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 09, 2025

He was very attentive, help me a lot and answer all my questions. He gave me different options and explained each of them. More

by Elisabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob,Levine
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

Elisabeth, Thank you for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that he provided you with A+ service. We are happy to know that he was very attentive, helped you a lot and answered all your questions. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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