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City KIA of Greater Orlando

Orlando, FL

4.4
1,194 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,195 reviews

April 09, 2025

Great team and staff over at city kia. Worked hard to lower negative equity on trade in and was determined to get a deal done! More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City KIA of Greater Orlando responded

Paul, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was great and determined to get the deal done. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 09, 2025

Great communication, clean, efficient It was a great experience. From the time we walked into the dealer until the time we left. Max was great at helping me find a car and providing good customer servic More

by lozada_luis
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximiliano Ercolani
Apr 10, 2025 -

City KIA of Greater Orlando responded

Lozada, Providing good service is so important to us here at City KIA of Greater Orlando and we are glad that Max's efforts met your satisfaction! We are thrilled to know that he was great at helping you, great with communication, efficient and made your experience great. Congratulations on your new vehicle- behalf of the entire team!

April 09, 2025

The service was very well done and also within the time informed at check in. More

by ALVAROCESAR.USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team completed your service within the time you were informed with at check in. We hope to serve you again in the future when the time comes.

April 09, 2025

He was very attentive, help me a lot and answer all my questions. He gave me different options and explained each of them. More

by Elisabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob,Levine
Apr 10, 2025 -

City KIA of Greater Orlando responded

Elisabeth, Thank you for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that he provided you with A+ service. We are happy to know that he was very attentive, helped you a lot and answered all your questions. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 09, 2025

It's very good attendance and attention I m enjoying my car now. It's my first time like a owner of a Kia car More

by Claudirene27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team gave you very good attendance/attention. We sincerely congratulate you on your new KIA- behalf of the entire City KIA of Greater Orlando team!

April 08, 2025

Muy buen dealer, gente muy amable, respetuosa y con mucha intención de colaborarte y ayudarte More

by Leberly
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

City KIA of Greater Orlando responded

Leberly, Para City KIA of Greater Orlando, brindar un servicio de primera clase es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos alegra saber que fueron muy amables, respetuosos y que tenían la mejor intención de ayudarle. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

April 08, 2025

The service advisor said the work would be done that day. I was called at 4 pm and told that I had to bring the middle seat up for service to be finished. When I dropped everything and brought it up, they More

by android154lyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
April 08, 2025

I am so glad I came to Kia, It was my last chance and they exceeded all expectations! More

by Juliannejerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammar? Brenda,
Apr 09, 2025 -

City KIA of Greater Orlando responded

Julianne, We appreciate you for leaving us this marvelous review! We are delighted to know that our team exceeded all your expectations. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 08, 2025

I Brought my vehicle in for worranty work and Steven was my service writer. During the repairs Steven showed me a video from the machanic ensuring the work was completed and fixed. More

by jtownsend320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service was great
Apr 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Steven this stellar review! We are delighted to know that he showed you a video from the mechanic ensuring the work was completed and fixed. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 08, 2025

Las personas son super amables y educadas te resuelven las cosas muy rápido y muy profesional More

by Tatyortuno19
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta maravillosa reseña! Nos complace saber que nuestro equipo fue muy amable, educado, muy profesional y que resolvió los problemas con gran rapidez. Esperamos poder atenderle de nuevo en el futuro.

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