City KIA of Greater Orlando

Sebastian Gomila Was really helpful . He worked with us to get the car that we wanted. I’ll highly recommended him . Super nice guy . Thank you because we are really happy with our new c He worked with us to get the car that we wanted. I’ll highly recommended him . Super nice guy . Thank you because we are really happy with our new car More

Excellent customer service , Keith Parker (Advisor ) is excellent , very informative and professional. I’m a very satisfied customer ! excellent , very informative and professional. I’m a very satisfied customer ! More

Anthony George was very welcoming made me feel like family super awesome guy, going back! family super awesome guy, going back! More

I had an accident with a Sportage after just 6 weeks and it was totaled. My Progressive insurance company paid for the loss within 18 days. The Gap insurance took paid after a month. So,the only thing that it was totaled. My Progressive insurance company paid for the loss within 18 days. The Gap insurance took paid after a month. So,the only thing that stopped me from getting a new car was $2445 that I paid City Kia for the warranty (that you think you're getting for free. AFTER 3 MONTHS! THE CITY KIA DEALERSHIP' GAVE THE BANK the $2445. Why? Because I went there myself after 3 months demanding a check. Preston, one of the mangers who stopped taking my calls, emails and texts is deceitful and full of garbage. The day I went to City Kia he still said it would take another 3 weeks for a lousy $2445..I am a young widow with a teenage son so i paid over $2000 in car rentals because I couldn't get to and from my job and my son had no way to get to and from school. I decided to go to the dealership to get the check myself. And not only that, but the dealership financed me for 1 Sportage and sold it from right beneath me so they gave me a different car. They already had the old car on my insurance. When they changed the car they didn't let Progressive know so my insurance card had the wrong vin number on it which made for 100 different serious reasons. Technically I wasn't insured when I gad the accident. It took weeks to reverse everything and get the correct vin number on my insurance. Again, after 3 months I made a big deal at the dealership and to shut me up I was showed a brand newly typed check and a FedEx label informing me it would get to the bank. So I was liedcto for 3 months. I would never, ever recommend this dealership to anyone!!! They are chaotic and miserable all thectime. Then I went to the new Kia dealership in Clermont and as I pulled up in my rental car, the manager, a sales person and a few others greeted me at the front door knowing I was arriving bc I made an appointment. Within 3 days they found me a great car that I love! My payment dropped $400!!! YIU WILL BE VERY UNHAPPY! I would 100% highly recommend going to the Kia in Clermont. It's worth the trip! More

My service advisor for this visit was Douglas Fumero. He was very personable and listened to my needs and expectations prior to work being done. He arranged for transportation from and back to the dealer He was very personable and listened to my needs and expectations prior to work being done. He arranged for transportation from and back to the dealership while my car was being serviced. Much appreciated. More

Making you feel like family is an understatement. They find the solution to your specific situation and needs. They find the solution to your specific situation and needs. More

Muy complacida con la atención de Joan Cabrera y el equipo que labora en city kia equipo que labora en city kia More

Good and fast service. Shout out to Keith Parker for his prompt and excellent help Shout out to Keith Parker for his prompt and excellent help More

Amazing experience! We bought a Wolf Gray Telluride and we had some misunderstanding about the seats color. I was stressed and disappointed. Nothing anyone could do to m We bought a Wolf Gray Telluride and we had some misunderstanding about the seats color. I was stressed and disappointed. Nothing anyone could do to make me happy, I didn’t even wanted to hear any suggestions from anyone including my husband. Daniel Wampler worked so hard to fix the problem. He knew exactly what to say, and when to say it following it with quick actions to prove to me this dealer was no joke when promises are made. Daniel offered us a great deal and even threw free weather tech mats on top of it. The whole team was excellent including Gus’s Papas from the sales team. Thank you so much. More

Carlos Inoa met me with a friendly smile. He understood my requests immediately and answered my questions confidently. He ordered a complimentary Lyft which arrived quickly. Also, my car was He understood my requests immediately and answered my questions confidently. He ordered a complimentary Lyft which arrived quickly. Also, my car was ready and hour earlier than promised and a Lyft was sent ASAP. Carlos was also thoughtful in asking whether I preferred text or phone call while I was at work. After trying two other Kia dealerships in the Orlando area, I have found one that shows how much they value their customers. Thanks, Carlos. More