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City KIA of Greater Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.5
548 Reviews
Call Dealership (855) 791-4533
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 548 reviews

April 05, 2023

Poor customer care. Zero communication or accountability from service department and service managers. Would not recommend anyone purchase any extra care packages as the More

by Taniamichelle09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Duke, Carlos Castillo
Report | Print
April 04, 2023

Jay Torres was my service advisor. Very helpful to the point on what my car needed with good concern. No gouging here. Fair pricing. Thank you City Kia for excellent service! More

by Dgrossot
Recommend Dealer
Yes
Employees Worked With
Jay Torres, Carlos Castillo
Report | Print
Apr 05, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Jay took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 29, 2023

John Smith, the salesman we worked with was excellent. He went above and beyond before we even made the trip up to Orlando to have all of the details nailed down for a super quick and easy car buying expe More

by egula47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Smith - 5 Stars
Report | Print
Mar 29, 2023 -

egula47 responded

John Smith - Thank you again for going above and beyond to make the car buying experience the easiest and fastest I've ever had! City Kia as a whole, is excellent and I will gladly recommend them to anyone looking to purchase a car

Mar 29, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so appreciative of the opportunity to work with you, and we are glad that John took great care of you and made your experience with us both smooth and successful. It is an honor to know how confident you are in our efforts. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 28, 2023

Awesome! Very smooth! All the interactions are professional. One hundred percent customer satisfaction. Highly recommended! More

by lilkatcher
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Mar 29, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 28, 2023

Phenomenal service, dealer offered me an amazing deal! Highly recommend to anybody seeking to buy a new or certified pre-owned vehicle. More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Almindo rosado, Tim Duke, Carlos Castillo
Report | Print
Mar 28, 2023 -

City KIA of Greater Orlando responded

Jordan, Thank you so much for your excellent review! We are so glad that our team could provide you with a 5-star experience and we are honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 27, 2023

David Lembke was amazing to me and made my visit a pleasant one. Thank you! More

by cynthia.sanchez1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lembke
Report | Print
Mar 28, 2023 -

City KIA of Greater Orlando responded

Cynthia, Thank you so much for your positive review! We are delighted that David could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 23, 2023

This will be the third car I purchase here . The people that work on this dealership honestly makes the difference in all aspects . Great place to deal with to purchase a vehicle More

by Sergio Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar , Diego , Ramon
Report | Print
Mar 23, 2023 -

City KIA of Greater Orlando responded

Sergio, Thank you so much for your excellent review! We are honored by your continued business, an we are so glad that our team could provide you with top-notch service! It is our pleasure to assist you in any way possible. We cannot wait for you to enjoy your new ride! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 23, 2023

I really appreciate John smith and German Valencia for putting me in my dream car. I really love my car and I will recommend them to everybody I know who buying a new car to hit up John and German they go More

by tiennagreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John smith and German Valencia
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving John and German this positive review and recommendation! We are so glad that they took great care of you and made your experience with us an all-around success. They will be delighted to know that you deeply value their assistance. We warmly congratulate you on your dream vehicle- on behalf of the entire team!

March 23, 2023

Was very good and nice. Keith Parker was very attentive with everything, very fast with the service More

by arnoldorivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Keith could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

March 23, 2023

Amazing service and incredibly accommodating. I would HIGHLY recommend City Kia and specifically Jason Torres. More

by Nova1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review and recommendation! We are thrilled that Jason and the team could provide you with the quality care that you deserve. He will be delighted to know how confident you are in his efforts and we hope to see you again the next time you are in need of automotive service!

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