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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,225 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,225 reviews

April 19, 2025

It was all good. All good and quickly. Good experience. Pricey but good No Ok More

by KMORALES12345
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that everything was all good, quick and made your experience good. We wish you safe travels until we meet again!

April 18, 2025

Overall Great Service, very friendly and professional. Always available to answer any questions and concerns. Thank you! More

by E.AGUIRRE_SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico - Service Dept
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly, professional and available to answer any questions/concerns.

April 18, 2025

City Kia Greater Orlando is a place where the communication is good. The services like Uber is great. I really recommend this dealership to family and friends. More

by sonialopez7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Sonia, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that their communication with you was good and offered you free Uber services. We wish you safe travels until we meet again!

April 18, 2025

EXCELENT SERVICE IN THIS DEALER. IVAN (Sealer) AND JOEL (financing) ARE EXCELENT. THEY HEAR ME AND DO EVERYTING TO HELP ME! More

by Zaret Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, (Financial area) 5 stars
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Zaret, We appreciate you for leaving Ivan and Joel this phenomenal review! We are delighted to know that they provided you with excellent service, listened to you and did everything to help you. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 18, 2025

Above and beyond professional… breakfast sandwich voucher! That’s a first and much appreciated … keep it up More

by lawofsolomon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure names
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was above/beyond professional and you appreciated the breakfast sandwich voucher they gave you. Please do not hesitate to let us know how we may be of further service to you.

April 18, 2025

The very best service! ! They always take care of us - great experience and comfort even during service More

by Genesis Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Genesis, We appreciate you for leaving us this marvelous review! We are delighted to know that our team always takes care of you, made your experience great and provided you with the very best service. We look forward to continue serving you in the future when the time comes.

April 18, 2025

It was a really good experience He was attentive, good, polite He helped a lot More

by JCASTROLEON2117
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Zach this stunning review! We are pleased to know that he was attentive, good, polite and helped you a lot. We hope to serve you again in the future when the time comes.

April 18, 2025

Following up/responding to customer needs to be worked on. I dropped off car before 8am. I reached out at 1:09pm. Sent a second message at 2:49pm still did not hear back. I ended up calling the main numbe More

by Jeanie0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carrillo
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April 18, 2025

Excelente servicio y atención. El agente Frank muy amable y competente en su trabajo. Volvería a ir. More

by Juslennyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 21, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le haya dejado a Frank esta impecable reseña! Nos complace saber que fue muy amable, competente y que le brindó una excelente atención y servicio. Esperamos poder atenderle de nuevo en el futuro.

April 18, 2025

The check engine light came up again but they fix it immediately today in less than 2 hrs More

by PEDRO HOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

PEDRO, Thank you for leaving us this fantastic review! We are happy to know that our team fixed your vehicle's issue immediately in less than 2 hours. Please do not hesitate to let us know how we may be of further service to you.

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