City Ford

Oustanding I went in not knowing what kind of vehicle I wanted, salesman John Carter was so patient showing me many options while always keeping what requirement I went in not knowing what kind of vehicle I wanted, salesman John Carter was so patient showing me many options while always keeping what requirements I requested in mind! I have never received such amazing service from a salesman and dealership before!! The entire staff truly went above and beyond! More

Exceptional experience! Sales staff was wonderful very friendly, knowledgeable and helpful. The gentleman who worked on financing was great as well! They were very fast. I Sales staff was wonderful very friendly, knowledgeable and helpful. The gentleman who worked on financing was great as well! They were very fast. I scheduled appt. to see car at 12p and was picking my Ford Edge back up by 4:30p with all paperwork complete! Customer service has been amazing since I bought the Edge too. Very quick response on emails and phone calls! I will definitely tell ALL of my friends and family about City Ford! New Customer for Life, Racquel Mills More

Roy and staff Roy and your whole staff were very professional and patient while Roy and I hammered out the details on our deal....definitley worth the 100 and some Roy and your whole staff were very professional and patient while Roy and I hammered out the details on our deal....definitley worth the 100 and some mile drive ....no dealer around indy could come close to your price More

oil and filter change mike and other did a very fast and good job and not much wait time and got me in fast and out all very nice. mike and other did a very fast and good job and not much wait time and got me in fast and out all very nice. More

Outstanding performance They really listened to me and found me the deal I needed within my budget. I have great confidence in recommending them to everyone I know. They really listened to me and found me the deal I needed within my budget. I have great confidence in recommending them to everyone I know. More

Professional, Friendly, and No Pressure I recently bought a Ford F150 Truck and the staffing at this dealership were all friendly, willing to assist, answer any questions, and above all,... I recently bought a Ford F150 Truck and the staffing at this dealership were all friendly, willing to assist, answer any questions, and above all,... there was no pressure. Josh Toll is an excellent sales member of the team. He made us feel at home throughout the experience. Ryan Dreyfus , the finance manager, is also amazing. He is very thorough , provided us various terms to finance, and he is quick and efficient. Overall the purchase experience was exceptional and I would recommend this dealership. More

Excellent Service The transmission p_! works better than it ever has. The steering wheel always felt (loose), Now it feels solid, and the brakes feel firmer with the re The transmission p_! works better than it ever has. The steering wheel always felt (loose), Now it feels solid, and the brakes feel firmer with the replacement of the hoses. DAVE FRANK More

1998 ford escort did a good job on a problem that was hard to find.not just for me but them to.thanks for getting me up and running did a good job on a problem that was hard to find.not just for me but them to.thanks for getting me up and running More

Very good experience. Derry Smith was courteous and professional. I truly enjoy the vehicle. Only a crack in the left wind deflector. I would appreciate it being fixed w Derry Smith was courteous and professional. I truly enjoy the vehicle. Only a crack in the left wind deflector. I would appreciate it being fixed when I come in for service. More

Excellent customer service! I have had two interactions with the service department and both times I received excellent customer service. They literally got me in for service wit I have had two interactions with the service department and both times I received excellent customer service. They literally got me in for service within 30 minutes of my call. They were helpful and the repair was done very quickly! I would definitely recommend City Ford! I have had experiences with other Ford dealers in the Fort Wayne area that left me feeling very frustrated and like I was a waste of their time so I was very pleased to find the opposite at City Ford! More