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City Automall Ford - Service Center

Columbia City, IN

4.7
271 Reviews
Call Service Center (260) 244-5111

271 Reviews of City Automall Ford - Service Center

Sort by
February 13, 2024

This dealership is awesome and it's all due to the amazing team that works there. Tyler and his boss Justin are an amazing team and I am proud to spend my hard earned money with them More

by JAY.PRATT4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
February 11, 2024

City Ford is the best Ford dealer in our area! Nothing more needs to be said:) More

by dennisfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
February 09, 2024

Service was quick and professional. Price gor the works was reasonable. Will be back for service in the future. More

by WRISTINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Helpful
February 09, 2024

Purchased a vehicle from Ty in May 2023 and have been really satisfied with sales and Rob in service. Couldn't ask for better people. I have been impressed with the dealership. More

by BIRDDG1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 06, 2024

They could not find a problem so they did not charge me anything. They are servce oriented. More

by CBANDELIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

City Automall Ford responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 05, 2024

My experience was good. Staff was friendly and helpful. Service was completed is reasonable time with no surprises. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

City Automall Ford responded

Kent, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 04, 2024

Work was quick and professional. Would recommend the dealership, sales, parts & management team to anyone looking for a Ford vehicle. More

by Eagle_Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

Helpful
February 03, 2024

Blake was great to work with! Great customer service and tried to meet every need I had! More

by Lundjessica77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder
Report | Print
Feb 06, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
January 30, 2024

Very helpful and they began to work on my car in a timely manner and kept me informed. More

by CBANDELIER
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

City Automall Ford responded

We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
January 30, 2024

Excellent job. Very friendly, informative, and professional. Thanks for making an easy day for me More

by SKNUDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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