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City Automall Ford - Service Center

Columbia City, IN

4.7
271 Reviews

271 Reviews of City Automall Ford - Service Center

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February 28, 2024

Rob in service is always to notch! ! Their detailing department is great!! highly recommend their department. More

by DESIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Thanks for the recommendation, and have an amazing day!

February 27, 2024

City Ford has the best service department in this area! They always make you feel welcome and complete the service work when promised More

by dennisfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 27, 2024

The service was what I expected. It took a little longer than I figured but they were quick to respond and answer any questions I asked. I appreciated them doing a good job with my t More

by EJAMESFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, City Chevrolet

February 26, 2024

Excellent work performed and good customer service. Service performed in a timely manner and personnel keep me posted trough the process. Dealer have good vehicles on the showroom that makes every visi More

by Cristhian Tacoronte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

City Automall Ford responded

Cristhian, your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

February 24, 2024

Answered all questions well? Made sure you had no questions . Xxxxxxxx xxxxxx xxxx xxxx cxx More

by JHERRMANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Payton
Feb 27, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2024

The recall work was done fast. Liked the kids play area. Staff was nice as well. More

by prestonwjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

City Automall Ford responded

We are so pleased you enjoyed your visit to City Chevrolet! We do hope we can be of assistance in the future. Take care!

February 20, 2024

Quick service on multiple recall items. Had my vehicle repairs done quickly. Great dealership and outstanding service sept. More

by ADPSMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2024

Justin Harmon and Rob Lonsbury are both extremely helpful and always take extra care following through with all my service needs. It is always a pleasurable experience dealing with these two professionals. More

by R.DAFFORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We hope you have a great day!

February 15, 2024

Very friendly. Clean show room. Easy to work with and quick to find financing. Would go back More

by Lovetrucks5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Roller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing City Chevrolet and we hope to see you again.

February 13, 2024

The problem was fixed in a very timely manner. Still have a growel, but they could not hear it. More

by LYENDAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

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