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City Automall Ford - Service Center

Columbia City, IN

4.7
297 Reviews

297 Reviews of City Automall Ford - Service Center

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August 03, 2023

It was a great place who and the place was clean. Staff was nice and very helpful More

by jaycbrown33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2023

Love this place! Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. More

by G-Money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Birk
Aug 07, 2023 -

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! Thanks for the recommendation and have an amazing day!

August 01, 2023

Cole, Tristan, Dalton & Brad are so helpful & knowledgeable. It's a joy to need parts & have to call the parts departments! More

by AUTOMOTIVEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bianski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Birk
Aug 07, 2023 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2023

considering the fact I am probably blacklisted at every Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth an More

by racketclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder, Nichole Rider
Aug 07, 2023 -

City Automall Ford responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2023

Always friendly,eager to get me in when convenient for me. Rob is so nice More

by danthegasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

I have an on going issue of my truck running rough, but because it doesn't have a check engine light on, they can't do anything. Already replace a bunch of timing parts, it helped for a bit but still runs More

by beprepared.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Lonsbury
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 27, 2023

Great experience. Clean facility. Nice staff. Cute little playroom. Would recommend to others. Will use them again. More

by Fsu8004
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 27, 2023

Fast and excellent service, as always! I won’t go anywhere else. Keep up the great work. More

by JUSTINBERGHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2023

Rob from the service department is awesome very helpful and thorough and I have always been very satisfied with all work performed. More

by mike.stuckey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Always very happy with the service we get at City Ford! They do a great job! More

by MLWIGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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