
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,906 reviews
Looked on the web to buy a newer car. Found City Ford to have the best selection and price. Ty was helpful in letting me test drive two and leaned towards one. Ty provided information wit Found City Ford to have the best selection and price. Ty was helpful in letting me test drive two and leaned towards one. Ty provided information with no.pressure to buy. Returned the next day and purchased the car. After the various paperwork, Ty spend time explaining all the features which was so helpful. Price was great, got a great loan and everyone was so helpful. If in the market for a newer vehicle, highly recommend this dealership and ask for Ty. More
Very easy to work with. Also very friendly people. Buying a new vehicle was easy with them Also very friendly people. Buying a new vehicle was easy with them More
Best experience I have ever had at a dealership. Would recommend anyone looking for vehicle to go to them. Would recommend anyone looking for vehicle to go to them. More
I can’t say enough about this dealership, I just pleasantly pleased with the treatment and all the attention and answers. I had a lot of questions and they answered them! What text knowledge, we hav pleasantly pleased with the treatment and all the attention and answers. I had a lot of questions and they answered them! What text knowledge, we have now. Just so thrilled with my truck! Thank you very much! More
Took my 2024 Mustang Mach E in for a firmware update. Received very quick service. Very happy. Received very quick service. Very happy. More
Everyone was super helpful with this process! Buying my first car was a breeze with them! Buying my first car was a breeze with them! More
City Ford staff was very helpful and contacted me within minutes of my placing an interest online for a Ford Maverick on their lot. They verified that the truck I was looking at online was indeed on their minutes of my placing an interest online for a Ford Maverick on their lot. They verified that the truck I was looking at online was indeed on their lot and available for me to test drive. No high pressure selling was very much appreciated. More

Brook made the process so easy! He’s so friendly and I didn’t feel pressured or rushed to make a decision. Welcome back to Whitley County! He’s so friendly and I didn’t feel pressured or rushed to make a decision. Welcome back to Whitley County! More
Cole (our sales rep) was very friendly and not pushy, even though he was busy. The problem is that we were informed that the car qualified for the EV tax credit and did all of our financial planning with even though he was busy. The problem is that we were informed that the car qualified for the EV tax credit and did all of our financial planning with that in mind. However, after agreeing to to the purchase price, we were informed it didn't qualify. So instead of thinking we were going to negotiate down a bit from the purchase price, we ended up buying for a few thousand MORE than we'd anticipated. I don't feel like the dealer did a great job making that right. More

Brook was a great salesman to work with! He was very knowledgeable and answered all the questions we had. We never once felt pressured or uncertain about our decision to talk with him! I’ll He was very knowledgeable and answered all the questions we had. We never once felt pressured or uncertain about our decision to talk with him! I’ll definitely recommend him to any friend of family looking to buy! Thanks Brook for all of your help!! More