
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Ended well. Made an appointment and drove 90 minutes to see a specific vehicle that they had sold to someone else right before I arrived. Ended up purchasing a ve Made an appointment and drove 90 minutes to see a specific vehicle that they had sold to someone else right before I arrived. Ended up purchasing a vehicle that had a few issues once I got it home. Of course, it was an "as is" vehicle. However, I believe Andrew and Kasey did their best to fix the situation and repair one of the issues. Sally at the service department went out of her way to get me a loaner vehicle while my car was being repaired, and they brought my vehicle back to me (1.5 hours away), mostly since they needed the loaner back earlier than I could return it, but it was a great convenience for me, as well. They fixed the AC and it's working thus far. I just wish that this issue had been addressed prior to the sale, since a working AC was advertised. I waited to post my review to see how the repair would go. I am happy with the service I received, as well as the communication I received from salesperson Andrew Maldonado. I realize I can be a difficult customer and they ultimately got me to a place where I can be content. More
Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More
2019 Chevy Traverse This is our 6th car in 5 yrs from this dealership (3 new & 3 used). Joe our salesman and Ben Reynolds are why we keep coming back. After dealing wit This is our 6th car in 5 yrs from this dealership (3 new & 3 used). Joe our salesman and Ben Reynolds are why we keep coming back. After dealing with Jeff the new car salesman during this purchase, I would have gone elsewhere if it weren’t for our loyalty to Joe and Ben. I feel talked down to whenever dealing with Jeff and he was not 100% honest with me. He looked me in the eye and told me that they never used Kelly Blue Book when looking at trade values, while standing in front of a giant sign advertising their use of Kelly Bllue Book, even my 16 year old noticed this. Thank you for keeping people like Joe Moravec and Ben Reynolds, as long as they are there we will keep coming back. More
2018 f-350 First time dealing with City and had Jimmy and Omar worked with me on my purchase and it was the easiest truck I ever bought. Great Guys to deal with First time dealing with City and had Jimmy and Omar worked with me on my purchase and it was the easiest truck I ever bought. Great Guys to deal with and will contact them before my next car. More
Outstanding service with an extremely awesome salesman We had a great experience at City Chevy today thanks to our awesome salesman. From the moment we got out of our vehicles we were greeted immediately a We had a great experience at City Chevy today thanks to our awesome salesman. From the moment we got out of our vehicles we were greeted immediately and treated like we mattered. They make you feel extremely comfortable and took the time to make sure we got exactly what we wanted. They even fed us lunch!! Great group of guys to work with. More

Very best car purchase in history! I have to say I have never had a better dealership experience. Living nine hours away, the entire deal was done with phone calls texts and mail… Basi I have to say I have never had a better dealership experience. Living nine hours away, the entire deal was done with phone calls texts and mail… Basically a handshake based on honesty and integrity. First, Ben went out of his way to get the deal started and Joe, for about a month, went so far and above what I would consider even very best practices to make this car purchase perfect!!! My son and I created an entire road trip around this and we are very grateful. We would definitely make the trip again !! More
Excellent & professional service!! Appreciate being treated with respect to our questions & concerns! Took time to go over multiple options with dollar numbers, etc. Very knowledgeable Appreciate being treated with respect to our questions & concerns! Took time to go over multiple options with dollar numbers, etc. Very knowledgeable & helpful!!!! Overall, very pleased!!! More
Great car buying experience Attentive and very friendly sales staff. No pressure given to buy from them.Great experience. Picked me up because my wife does not drive and I had no Attentive and very friendly sales staff. No pressure given to buy from them.Great experience. Picked me up because my wife does not drive and I had no trade in so they drive 20 miles to pick us up. Very happy! More
Corvette Purchase It was great working with Jimmy. No pressure sales. He was very accommodating as I am 80 miles away. Bought the car over the phone on a Tuesday eve It was great working with Jimmy. No pressure sales. He was very accommodating as I am 80 miles away. Bought the car over the phone on a Tuesday evening and picked it up on Saturday. Excellent service from all involved at City Chevrolet. More
So Happy and Thankful I am very happy with my experience at City Automall. Ben Reynolds was very helpful and easy to work with. I was in and out in no time. I am very happy with my experience at City Automall. Ben Reynolds was very helpful and easy to work with. I was in and out in no time. More