City Automall Ford

Great Experience Found the car online. Emailed dealership and Jimmy responded within minutes. We talked on the phone and he answered all my questions. I looked all ov Found the car online. Emailed dealership and Jimmy responded within minutes. We talked on the phone and he answered all my questions. I looked all over the country for the used Corvette I wanted and City Chevrolet had it! It took a couple of calls to work out a deal and I put a down payment on my car. My wife and I live in the DFW metroplex and City Chevrolet is in Columbia City, IN. My wife and I flew to Indianapolis and drove 2 hours to Columbia City. Our experience at CC could not have been better and the car was as advertised. We test drove the car and bought it. While we were waiting for paperwork to be done, Jeff Franke(sales Manager) took at least 30 minutes to show me how everything worked. He was very knowledgeable and his instructions were very helpful. After about an hour we were driving home! 2 days and 1048 miles later, we were home. Thank you City Chevrolet for making my dream car buying experience great! More

Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. When I got back into my car a third of my glove box items were dumped all over the passenger floor....such as my glasses....did not appreciate that. They are good at what they do....but they really need to clean-up after themselves. Thank you. More

Buy out on a lease Everything up to the buy out process was great. I called for an appointment on a Friday to pay off my lease. Was told no appointment needed,Confirmed Everything up to the buy out process was great. I called for an appointment on a Friday to pay off my lease. Was told no appointment needed,Confirmed the amount. Showed up only one other customer there. Chad was great filled out the paperwork,then the waiting game begin. Sat for almost 2 hours to sign 3 things electronic ly. Then waited again to sign 3 pieces of paperwork and out the door in less than 15 minutes after the finance department came in. Chad was great the whole time with conversation and offers of drinks and popcorn. More

City Automall was quick to understand what we wanted City Automall was able to find exactly what we were looking for after listening to our likes and dislikes. They did not push us toward something we m City Automall was able to find exactly what we were looking for after listening to our likes and dislikes. They did not push us toward something we may have not been happy with. More

Excellent! Ty was a very patient and excellent salesman. He made you feel at ease and explained how to use the features on my new car. He even set up my radio st Ty was a very patient and excellent salesman. He made you feel at ease and explained how to use the features on my new car. He even set up my radio stations and memory seat functions for me. Would highly recommend! More

Fast, easy, right price Fast and clear communication, with no hassle. Great dealership to do business with. The sales people arent pushy and care about the buyers. Excellent Fast and clear communication, with no hassle. Great dealership to do business with. The sales people arent pushy and care about the buyers. Excellent experience More

2018 Silverado Z71 Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff inclu Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob. More

2019 Traverse Experience at the dealer was very good. The staff worked very hard with us to help everything fall in place to make this purchase possible. Experience at the dealer was very good. The staff worked very hard with us to help everything fall in place to make this purchase possible. More

Awesome Crew Everyone was great! There was no hassling or game playing. Chad was very helpful and outgoing. Ben was straight forward and Derry worked very hard to Everyone was great! There was no hassling or game playing. Chad was very helpful and outgoing. Ben was straight forward and Derry worked very hard to insure all documents were properly completed as agreed. I would highly recommend Columbia City Chevrolet in IN to my family and friends. OUTSTANDING JOB EVERYONE!!!! 👍🏿 More

Auto Repair I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. She took it upon herself to check and see if it was covered by warranty. It was covered :) :) They had me drop it off, when I dropped it off I looked in at the service area it was so CLEAN!!!! The next morning I get a phone call to discuss what they where going to do, prior to this she made sure they had the parts before I took it their WoW I couldn't believe it. When my husband picked it up they explained everything they did, We where very Pleased with the whole experience in this. Would and will use this Chevy again and again 😊😊😊😊😊 We had this SUV in the garage from where we bought it, they had it a week and we had to call them and NO ONE seem to know Anything.it was a Dodge dealership. Again we would recommend this dealership to everyone More