
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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We bought a 2016 Ford Mustang from City Automall and was very happy with our experience. The staff was very friendly and helpful! Even though we arrived 20 minutes before closing they made us feel welcome very happy with our experience. The staff was very friendly and helpful! Even though we arrived 20 minutes before closing they made us feel welcome and not rushed. Salesman Thaddeus was awesome! He went over all of the details of the vehicle and made sure our questions were answered. He sent pictures and videos of the car to us on our 2 1/2 hour drive up to the dealership so we could get a better look at the car before we even arrived. He helped negotiate a price we were happy with. The manager also came over and personally thanked us for our business. Joe in Financing was very helpful and easy to work with. Highly recommend City Automall! More
Horrible response times and follow up on questions, ask for someone else. This rep could also use a serious attitude adjustment with her customer service skills. for someone else. This rep could also use a serious attitude adjustment with her customer service skills. More
Best experience I have had in any dealership. They were able to get the deal done for me when 5 other dealerships could not. My sales person Joe Payton was amazing and made sure I got the vehicle I was hap able to get the deal done for me when 5 other dealerships could not. My sales person Joe Payton was amazing and made sure I got the vehicle I was happy with. Highly recommend Joe and City Chevy. More
This was the smoothest car buying experience have ever had. Jimmy was welcoming and was very helpful with choosing a vehicle for me to buy. I will definitely recommend going there if you are looking to bu had. Jimmy was welcoming and was very helpful with choosing a vehicle for me to buy. I will definitely recommend going there if you are looking to buy a car. More
Shaughan Slain was very informative, courteous, friendly, attentive, professional, and awesome to work with. He took extra time to explain things and was very efficient. attentive, professional, and awesome to work with. He took extra time to explain things and was very efficient. More
Excellent service, quick & easy process. Would recommend to anyone!! Salesman very knowledgeable & informative of the vehicle & options. Very friendly & very helpful. Definitely will purchase next vehicl to anyone!! Salesman very knowledgeable & informative of the vehicle & options. Very friendly & very helpful. Definitely will purchase next vehicle at City More
GREAT customer service! Very knowledgeable and straight-forward sales staff. Listened to what we wanted and gave us HONEST info to guide us to the best choice for US, not best sale for them. Sha straight-forward sales staff. Listened to what we wanted and gave us HONEST info to guide us to the best choice for US, not best sale for them. Shaugn Slain- sales rep Nick Castillo- sales mgr More
I live about a 160 miles away from this dealership. So I wasn't able to drive down there to look at vehicles. I noticed online they had the car I was looking for. I contacted my dealership sending them the wasn't able to drive down there to look at vehicles. I noticed online they had the car I was looking for. I contacted my dealership sending them the advertisement of the vehicle, to see if they could get the car for me. They were unable to offer me the great deal I got at City Ford. Thaddeus Dietrich & Joe Moravec went above and beyond what I expected from a dealership. Sent me a video inside and out of the vehicle along with pictures and several financing options available. Calling me several times throughout the day to answer any questions or concerns that I may have, making sure I was completely satisfied. They were willing and able to help me with everything that I asked. Thaddeus and Joe were such a pleasure to work with professional and courteous. I will recommend them to everyone that I know who is looking for a new car. A+ plus in my book. I can't Thank them enough. Jennifer Stanek More
Good People, Good experience , nice Location, they also do help out the community of Columbia City and its Young people. I’m a Ford person for life !! do help out the community of Columbia City and its Young people. I’m a Ford person for life !! More