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City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Charles was a great person and wanted the best for me. He was very understanding and he just wanted the best for me. It was my first time buy a car and dealing with an actual dealership and he made the proce was very understanding and he just wanted the best for me. It was my first time buy a car and dealing with an actual dealership and he made the process a whole heck of a lot smoother. Nick was also a great person and helped us get the best deal. City Chevrolet was definitely the way to go and I look forward to coming back in the future. More
Great experience. I found exactly what I was looking for in a vehicle and a dealership. Each City employee I worked with made buying a vehicle a great experience and w I found exactly what I was looking for in a vehicle and a dealership. Each City employee I worked with made buying a vehicle a great experience and would recommend them to everyone. More
Steve, Jeff, and Alex were all very helpful and answered every question that I had. It was a pleasant experience and they were patient with all of my questions. every question that I had. It was a pleasant experience and they were patient with all of my questions. More
He was very outgoing and helped find a reasonable car for me and he met my pay that I was looking for, I love the car he sold me!! thank you Andrew! me and he met my pay that I was looking for, I love the car he sold me!! thank you Andrew! More
Jeff Franke and Kylee Finch were beyond accommodating! They made it easy to find exactly what I wanted in my price range! Highly recommend them! They made it easy to find exactly what I wanted in my price range! Highly recommend them! More
DO NOT BUY ONLINE - Sales staff is happy to lie. If I could rate these guys negative stars, I would. LIARS. Just what you expect from used car salesmen. Found what appeared to be a nice 2019 RAM If I could rate these guys negative stars, I would. LIARS. Just what you expect from used car salesmen. Found what appeared to be a nice 2019 RAM1500 for a great price. When I asked why it was priced low, I was assured it was because their business was to sell a lot of cars, making only a small amount on each one. Makes sense. Since I was 3 1/2 hours away, I asked probing questions about the condition. Was again assured by Johnny, "there's nothing at all wrong with the truck" I have the texts to prove it. When the truck was delivered here's what was wrong: Tailgate wouldn't open. Tires are trash (verified by local RAM service center who had to open the tailgate), scratches inside and out, chipped windshield, some suspension issue still not identified. Totally dissatisfied I asked about the return policy. Johnny explained "there is no return policy." When asked what they would do about the issues, they conceded to cover the cost to repair the tailgate. No coverage for the tires, scratches or broken windshield. Lesson learned: Don't ignore the red flags. To be specific: I asked for pictures of the tires. Johnny sent me 4 pictures of only two tires. He tried to fool me by moving the coin to a different location, but a rock in the tread clearly indicated it was the same tire. When I called him out, he said he was busy and didn't have time to get to the other tires. A couple of times through the process I spoke to Kasey, the owner. He was worse than Johnny. Kasey is the epitome of a sleazy car salesman. He was quick to try to discredit my concerns and certainly behind the antics of the sale. In full transparency, Joe Moravec was quite nice. Efficient, helpful and found a great loan rate. They should probably turn to Joe for some advice on how to treat people. More
Shaughn in sales and Joe in finance were great. They both were very helpful, down to earth and answered all our questions. We came from Ohio and It was definitely worth the trip. were very helpful, down to earth and answered all our questions. We came from Ohio and It was definitely worth the trip. More