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City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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I was in a pretty bad car accident and found myself needing something to drive quick that was still going to be something I could afford. Charles at City Ford was the only one able to help me out of 5 needing something to drive quick that was still going to be something I could afford. Charles at City Ford was the only one able to help me out of 5 dealerships that I went to. He was the light in my otherwise dismal situation and I'll forever be grateful to Charles and this dealership for managing to give me some hope back when I felt so hopeless. It means alot. I wouldnt hesitate to recommend them to anyone and will go to them from now on without a second thought. They were the last ones I went to because I was afraid of them being a bigger dealership. Afraid that meant they would try and take advantage of my situation, but that couldn't have been farther from the truth. I cant even properly put into words the amount of appreciation I have for the people I was blessed to encounter at City Ford. Thanks so much Charles. More
Joe Payton is a true, honest guy! He was able to get my family in a vehicle that we dreamed to have!!! Took a car as a trade and worked out a great deal for our family! Highly Recommend Him 100% family in a vehicle that we dreamed to have!!! Took a car as a trade and worked out a great deal for our family! Highly Recommend Him 100% More
We bought a 2016 Ford Mustang from City Automall and was very happy with our experience. The staff was very friendly and helpful! Even though we arrived 20 minutes before closing they made us feel welcome very happy with our experience. The staff was very friendly and helpful! Even though we arrived 20 minutes before closing they made us feel welcome and not rushed. Salesman Thaddeus was awesome! He went over all of the details of the vehicle and made sure our questions were answered. He sent pictures and videos of the car to us on our 2 1/2 hour drive up to the dealership so we could get a better look at the car before we even arrived. He helped negotiate a price we were happy with. The manager also came over and personally thanked us for our business. Joe in Financing was very helpful and easy to work with. Highly recommend City Automall! More
Horrible response times and follow up on questions, ask for someone else. This rep could also use a serious attitude adjustment with her customer service skills. for someone else. This rep could also use a serious attitude adjustment with her customer service skills. More
Best experience I have had in any dealership. They were able to get the deal done for me when 5 other dealerships could not. My sales person Joe Payton was amazing and made sure I got the vehicle I was hap able to get the deal done for me when 5 other dealerships could not. My sales person Joe Payton was amazing and made sure I got the vehicle I was happy with. Highly recommend Joe and City Chevy. More
This was the smoothest car buying experience have ever had. Jimmy was welcoming and was very helpful with choosing a vehicle for me to buy. I will definitely recommend going there if you are looking to bu had. Jimmy was welcoming and was very helpful with choosing a vehicle for me to buy. I will definitely recommend going there if you are looking to buy a car. More
Shaughan Slain was very informative, courteous, friendly, attentive, professional, and awesome to work with. He took extra time to explain things and was very efficient. attentive, professional, and awesome to work with. He took extra time to explain things and was very efficient. More
Excellent service, quick & easy process. Would recommend to anyone!! Salesman very knowledgeable & informative of the vehicle & options. Very friendly & very helpful. Definitely will purchase next vehicl to anyone!! Salesman very knowledgeable & informative of the vehicle & options. Very friendly & very helpful. Definitely will purchase next vehicle at City More
GREAT customer service! Very knowledgeable and straight-forward sales staff. Listened to what we wanted and gave us HONEST info to guide us to the best choice for US, not best sale for them. Sha straight-forward sales staff. Listened to what we wanted and gave us HONEST info to guide us to the best choice for US, not best sale for them. Shaugn Slain- sales rep Nick Castillo- sales mgr More