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City Automall Ford

Columbia City, IN

4.8
1,563 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet source. City Chevrolet is located at 3040 E Business 30, Columbia City, IN, 46725 a convenient drive from the surrounding cities. Call us today to schedule a test drive! Columbia City and Warsaw Chevrolet Vehicle Source Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing! Large Inventory of Certified Pre-Owned Vehicles If you are in the market for a pre-owned vehicle, then look no further than City Chevrolet. We have an extensive selection of certified pre-owned cars for Fort Wayne, Warsaw and Auburn customers. We have a variety of makes and models right here on our lot. We can examine what features are high priority on your pre-owned-car. Looking for a Deal? Check out our vehicles $10,000 or Less! Our friendly sales team will help you find the best pre-owned SUV, car or van that we have to offer. Stop by our Columbia City Chevrolet dealership today to test-drive one of the used vehicles available on our lot. City Chevrolet Financing Our finance team is eager to assist you with their credit requests. We h
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3040 E Business 30

Columbia City, IN

46725

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Showing 1,563 reviews

June 20, 2020

Johnny is an amazing person, very easy to deal with and will help you in any way he can to get the best deal that works for you. More

by Spikeegc
Recommend Dealer
Yes
Employees Worked With
Johnny Grimmet
June 20, 2020

Steve, Jeff, and Alex were all very helpful and answered every question that I had. It was a pleasant experience and they were patient with all of my questions. More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Jeff Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sandoval, Steve Yoder
June 18, 2020

He was very outgoing and helped find a reasonable car for me and he met my pay that I was looking for, I love the car he sold me!! thank you Andrew! More

by Derrian.medina99
Recommend Dealer
Yes
Employees Worked With
Andrew Maldonado
June 17, 2020

DO NOT BUY ONLINE - Sales staff is happy to lie. If I could rate these guys negative stars, I would. LIARS. Just what you expect from used car salesmen. Found what appeared to be a nice 2019 RAM More

by tom_fooled
Recommend Dealer
No
Employees Worked With
Kasey Shirey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moravec, Johnny Grimmet
Jun 17, 2020 -

City Automall Ford responded

Tom- I am quite concerned by your statements in your review. First of all, you and I only spoke on 1 occasion, not multiple, and that was regarding you asking me for more money for your trade-in, in which you ultimately ended up selling on your own, after we agreed to give you thousands more than the Kelley Blue Book value stated. We also discussed tire conditions on both mine and your trucks. In which that conversation ended with both you and I agreeing that we would verify the tread depth on the tires, and if they were BELOW the manufacturers recommendations of replacement, we would do such. We sent you digital readouts from EACH tires that clearly show they were all within manufacturer spec. Also, the tailgate issue, there is a bed cover on the truck that needed adjusted to allow the tailgate to open freely. It was functioning as it should when it left our store to deliver to you, however, we were made aware that by time it made to you it was no longer doing such. We agreed to have it re-adjusted at your local shop, so I apologize if this is not satisfactory to you. I will close by saying your accusations of calling myself and my highly honored salesman, "sleazy", are very offensive. We have great integrity and take pride in what we do. We always strive for 100% satisfaction, but understand that is not always the case. We wish you nothing but the best, hope you enjoy your beautiful pre-owned Ram, feel free to contact us with any further questions or concerns.

Jun 17, 2020 -

tom_fooled responded

Let me remind future potential customers that I mistakenly entered into a sight-unseen agreement on the faith that what I was told via text was true. On delivery defects omitted Were discovered (windshield chip, Interior and exterior scratches above normal wear and tear, dent in the bumper, some suspension sound, tires with uneven wear pattern that are noisy when driven). Here is the text exchange I had with Johnny after delivery: Tom: Hi Johnny, I took the truck to get the tailgate fixed. They drove it and said the tires are bad. Overall, I’m fairly disappointed with the condition, but I’ll let sleeping dogs lie with tire replacement. Are you ok to send me a check for new tires? [included photo of RAM service report indicating tires are bad] Johnny: That would be a zero chance of that happening . Tom: So what’s the refund policy like? Johnny: There is no refund policy. Tom: Ok, is there anything you are willing to do, or do we just acknowledge that you weren’t completely honest and call it done? Johnny: [As of 17Jun2020 Johnny has not responded] This text exchange is verbatim and does demonstrate City Automall does not always strive for 100% satisfaction. In this case they made no offer to improve my satisfaction.

June 17, 2020

Jeff Franke and Kylee Finch were beyond accommodating! They made it easy to find exactly what I wanted in my price range! Highly recommend them! More

by elisebottiglia
Recommend Dealer
Yes
Employees Worked With
Jeff Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee Finch
June 14, 2020

Shaughn in sales and Joe in finance were great. They both were very helpful, down to earth and answered all our questions. We came from Ohio and It was definitely worth the trip. More

by Rob & Nicole
Recommend Dealer
Yes
Employees Worked With
Chris Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moravec, Shaughn Slain
June 13, 2020

They had such great service! Jason was really helpful and made buying the car for me really easily! If you want to buy a car get it from here! More

by lyiah18
Recommend Dealer
Yes
Employees Worked With
Jason Mozzone
June 10, 2020

Friendly employees that make sure youre happy. The team at City Chevrolet did a great job of making my purchase of a lightly used vehicle a pleasant experience! They set me up with a rocking deal a More

by CJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moravec
June 09, 2020

Great service very friendly and Nick also great service friendly they both helpful answers all questions explains details an patient very good all around service More

by Reeper
Recommend Dealer
Yes
Employees Worked With
Nick Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Grimmet
June 08, 2020

Staff was friendly, and knowledgeable. We had a great experience and never felt pressured into anything we didn’t feel comfortable with. Would recommend anybody to get have a good car buying experience. More

by howards1230
Recommend Dealer
Yes
Employees Worked With
Nick Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moravec, Jason Mozzone
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