Citrus Motors Kia
Ontario, CA
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425 Reviews of Citrus Motors Kia
Our experience was better than we expected. The sales team was very professional and knew their product well, including all the financial questions. There was no pressure to make a purchase, however, my team was very professional and knew their product well, including all the financial questions. There was no pressure to make a purchase, however, my husband & I had already researched the Ford Edge and knew that it was the car of choice, so it simply came down to price & what dealer we were going to get it from. The price was fair for what we wanted and the sales team was fun to work. Our salesman Craig Owen was such a pleasure to work with. I highly recommend that you ask for him during your visit and you will find that out for yourself. In closing, the dealer gave us a free car detail, since we got the car at closing and it didn't leave them much time for a good cleaning. The service advisor, Dean LeBlanc, handled it and they did a good job taking care of all the details. Overall good experience!! More
They were the nicest most helpful and hard working salesman we have ever had we drove away with a beautiful truck for very low price they were very patience and kind with no pressure they worked for a salesman we have ever had we drove away with a beautiful truck for very low price they were very patience and kind with no pressure they worked for a week to get us what we wanted my wife and I are appreciative and and extremely happy More
The wife and I visited Citrus Motors on two occassions pricing new 2013 Ford F150 trucks. After looking at other models we came back to Citrus Motors and purchased a new Ford F150 truck on October 12, 201 pricing new 2013 Ford F150 trucks. After looking at other models we came back to Citrus Motors and purchased a new Ford F150 truck on October 12, 2013. The sales man and the sales manager gave us a GREAT price and being a ex military veteran they treated me even better than I could imagine. I would recomend Citrus Motors to anyone. Thank You Citrus Motors Booker T. Ray Jr. More
I first went to Colley ford. What a joke. Citrus Ford treated me with respect and with exceptional service. Guillermo explains everything in detail and is patient. Shawn was very nice and I would recomme treated me with respect and with exceptional service. Guillermo explains everything in detail and is patient. Shawn was very nice and I would recommend this dealership. Don't waste your time this is the place! More
Don't go this dealership. I went there to return my lease vehicle 2013 F150 (I leased at this dealership 2 years ago) for lease up, but people at this dealership (sales guy and manager) said they will lease vehicle 2013 F150 (I leased at this dealership 2 years ago) for lease up, but people at this dealership (sales guy and manager) said they will only take the car if I buy a new car at this dealership, otherwise take it back and arrange it with Ford Motors by myself... so I did and I called Ford Credit. The person who answer my call couldn't believe this Ford dealership didn't take care the lease up Ford vehicle, and they suggest to bring it to other Ford dealer ship near by my house. I brought my lease up vehicle to Southby Ford and they took care of it in no time. jsut a few electronic signatures and done so quick. Southbay Ford is awesome and great place to visit, nice facility. Citrus Ford is junk. More
Over the weekend I had an unfortunate experience at Citrus Motors Ford, so I left a message for the General Manager Jason Vekler who to my surprise called me back right away. He listened to my concerns Citrus Motors Ford, so I left a message for the General Manager Jason Vekler who to my surprise called me back right away. He listened to my concerns and invited me back down to Citrus Ford & Kia were he and his great team at Kia ( Ken Steed & Dustin the MGR ) went out of there way to find me a nice car at a great price. When buying a car there are things that can happen. It's good to know when you are dealing with the team at Citrus Motors Kia they are stand up guys with Integrity and they will do the right thing for the customer.. They are some of the last guys out their were a hand shake really means something.. Thanks Mike More
Citrus Motors gave us exceptional service so we rated them 5 (good) in all categories above. We went to Citrus Motors to buy a 2013 Ford C-Max Hybrid Energi plug-in. Guillermo Garcia, Fleet Sales and L them 5 (good) in all categories above. We went to Citrus Motors to buy a 2013 Ford C-Max Hybrid Energi plug-in. Guillermo Garcia, Fleet Sales and Leasing, and Tim Morgan Assistant Sales Manager gave us exceptional and professional service throughout the entire process. Guillermo knows the Ford Brands very well, each car, and all the specific details of the cars including all the features of the new Sony audio system and how they work. He programmed the car for us before we left so we would be all set and not have to figure it out ourselves. He made sure that we had an exceptional buying experience right from the start. His main objective/goal was to be sure that he met our every need and objectives during the entire buying process. He was also very knowledgeable about all aspects of buying verses leasing which was again a big help. He also gladly did an inventory search for the car we wanted and drove 30+ miles to pick up the car from another Dealer so we would have the color and features we wanted. He could have easily said he did not have the car we wanted and let us go to another dealer and do our own searching. The Finance gals, and especially Sarah Andrade in the documentation and Registration Department went out of her way to make sure I got my license plates right away so I could get my HOV stickers faster and not wait for DMV to send the plates to us. She called me as soon as she had approval and I came in and picked up the plates from Citrus Motors. Everyone at Citrus Motors we met was very friendly and helpful, not just Sales, but also the Parts Department and the Service Department. I was further introduced to Dennis Shannon, the President of Citrus Motors who was very cordial during a very busy day for him. They have a state of the art facility and dealership and that was important to me. We had such a great buying experience with Guillermo Garcia and the Ford C-Max that we returned a week later and bought a 2013 Ford Fusion Hybrid Energi. Again Guillermo Garcia gave us the same exceptional service as before. Citrus Motors truly understands what exceptional service means and stand for. I would go back there any time and will be referring my family, friends and neighbors to Citrus Motors. This was truly an exception, profession, and a great low key buying experience while still meeting all our needs and requirements. I highly recommend this dealership and all their wonderful, knowledgeable, friendly and helpful staff. More
We went looking for a car for my daughter she couldn't find anything she wanted,but while looking around I found a f-150 platnum. After making a decision to get the truck Brett and Tom handled th couldn't find anything she wanted,but while looking around I found a f-150 platnum. After making a decision to get the truck Brett and Tom handled the perchise and the paper work .we were out of their in no time compared to other dealerships. There was no pressure,they didn't try to up sale like other places. They explained everything,all the paper work took about 30 mins to take care of. I will come back to purchase again and recommend others More
From the fist five minutes I knew this was the right place. I called and spoke with Brett about the vehicle I wanted from the internet, he called me right back to verify it was indeed still available. T place. I called and spoke with Brett about the vehicle I wanted from the internet, he called me right back to verify it was indeed still available. The vehicle I went to see was in amazing condition and its presentation was superb. Not only did they have it washed and ready, it was right in front of the showroom waiting for me when I arrived. Brett was professional and knew his ford truck well. My next experience was with the General Sales Manager Brian Seaton and I was very comfortable due to his warm and personal personality. He worked out a package that not only met but exceed my expectations. When I returend the following evening with my wife we were treated like family, and closed an awesome deal while making new friends. I would highly recommend this dealer to anyone looking to purchased a vehicle. More
Had the worst experience. Waited more than two hours when they told us that it would only take one hour. We even told them that we had to go to work so we would like to make an appointment for additional wor they told us that it would only take one hour. We even told them that we had to go to work so we would like to make an appointment for additional work to be done, but they claimed that it would be done in 30 minutes. We have waited one more hour for this work to be done. They didn't even told us about the shuttle service when they weren't even sure about the approximate time to get the work done. Never coming here again!!!!!!!!!!! More