Citrus Motors Ford

I saw an suv that I liked for my mom, message the dealer and Margaret helped me and she is an amazing person, she helped me in answering all my questions we made the deal and she prepared the suv with a big and Margaret helped me and she is an amazing person, she helped me in answering all my questions we made the deal and she prepared the suv with a big red bow for my mom. I give her 5 stars on everything More

Brought my kia in for the recall they failed to give me the recall repair form and called today to check on the getting that form they stated it will be “ few days as they are out of the form” I will never the recall repair form and called today to check on the getting that form they stated it will be “ few days as they are out of the form” I will never visit citrus motors for a new car or purchase More

Not an honest dealership! Bought a truck online never was shown the window sticker until i picked up the vehicle only to discover this dealership marked up $8k over MSRP, an Bought a truck online never was shown the window sticker until i picked up the vehicle only to discover this dealership marked up $8k over MSRP, and purported the truck was loaded. All lies. More

So I called Citrus Motors Service Department and talked with Taylor about a possible Fuel pump replacement on my 1999 Mustang GT. I scheduled a service appt, had the car towed there and left after I delive with Taylor about a possible Fuel pump replacement on my 1999 Mustang GT. I scheduled a service appt, had the car towed there and left after I delivered the keys. On the way home I got a call from Taylor telling me Citrus Motors does not work on cars older than ten years because they can't get OEM parts. Now I have to get the car towed AGAIN to another repair facility. Why wasn't this communicated to me BEFORE I towed my vehicle there? I've had this car serviced there since I bought it in 1999. This "policy" is nowhere on the website nor was it ever mentioned to me the last time I had it worked on at this dealership. If I can find another Ford dealership that is willing to repair my car then they will get my business going forward. If not then I can understand why Farley wants to ditch the dealership model altogether. What good is a dealership network that won't service the product it sells? More

Byron & Joey were very very helpful from the moment I called about the vehicle I was interested in. Through text and touching basis, thank you gentlemen for making this happen for me I’m so thrilled called about the vehicle I was interested in. Through text and touching basis, thank you gentlemen for making this happen for me I’m so thrilled More

For anyone who hates buying a car? ? RUN to Citrus ford!! Hands down the best car buying experience in 50 years. No pressure selling and no mark ups on MSRP. They explained everythin ? RUN to Citrus ford!! Hands down the best car buying experience in 50 years. No pressure selling and no mark ups on MSRP. They explained everything and yes it takes a few hours but worth the wait!! Tell your family and friends to go to Citrus. Finally a dealer who does it right!! Thanks Alec and Byron. Very kind and honest, qualities that are unfortunately hard to find. These guys deserve a raise at a very difficult time in car buying times!!! More

Thank you to Alec and Byron in Sales who helped me order and purchase a 2022 new F150 Powerboost Lariat. process took about 3 months. Paid MSRP. matched my extended warranty offer. and made the experience f and purchase a 2022 new F150 Powerboost Lariat. process took about 3 months. Paid MSRP. matched my extended warranty offer. and made the experience friendly and professional. ask for them.. More

My wife and I just bought a new '22 Explorer from Citrus and had the pleasure of working with Margaret and Justin. The experience was great and Margaret went above and beyond, ensuring everything was perfec and had the pleasure of working with Margaret and Justin. The experience was great and Margaret went above and beyond, ensuring everything was perfect. She even went as far as watching our 19 month old daughter and running to get food for my pregnant wife. We loved their no pressure environment and streamlined process, including the financing, which was the smoothest of any car-buying experience we have ever had. Their selection is the best we found and their prices are fantastic. Margaret and Justin ensured we were comfortable and that everything was totally transparent through the entire process. If you are looking for a Ford dealer with a great selection and awesome customer service, talk to Margaret and Justin at Citrus Ford! More

I tried to schedule a service appt and was unable to online. I responded to the chat requesting my info and question. Someone reached out via email asking how I would like to be contacted. I said to online. I responded to the chat requesting my info and question. Someone reached out via email asking how I would like to be contacted. I said to call me. No person ever called. After 48 hrs the same person emailed me and ask if i had all my issues resolved. Had to chuckle. Not the place to go if you have an expectation for high quality customer service. Take you $ elsewhere. Mark More

Easiest car buying experience again. I first inquired online about a car and Alec J had called to follow up and go over a few things. Citrus Ford definitely does not have those pushy car I first inquired online about a car and Alec J had called to follow up and go over a few things. Citrus Ford definitely does not have those pushy car salesman, which is why my last three cars have been from them. When I arrived at the dealership I was met by Alec and Dylan J., both were very professional and the car was pulled up and ready for me to look at. After going over a few things Dylan showed me the features of the car. The entire process was very quick from the time I arrived to the time I left. Citrus Ford is the place you want to go for a new car hands down. The prices are better than other dealerships and they actually make car buying easier and are very honest. Thank you Alec and Dylan!! I'll see you again in 3 years!! :) More