Citrus Motors Ford
Ontario, CA
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Professional, courteous, tactful staff. Joey and his team were not pushy and understood my expectations from the beginning. Both the dealer and myself as the consumer won on this transactio Joey and his team were not pushy and understood my expectations from the beginning. Both the dealer and myself as the consumer won on this transaction. Well done Citrus Ford. Many thanks. More
Bought Maverick hybrid. Just lucked out finding one on the lot. Everything lined up. In and out fast. I would have liked someone to have gone through how everything worked. Just lucked out finding one on the lot. Everything lined up. In and out fast. I would have liked someone to have gone through how everything worked. Still haven’t heard back on simple questions. More
Honest and easy to deal with HUGE selection and an all around great dealership! Got my 2023 Bronco Black Diamond 4X in record time no mark ups (like every other dealer is doing). Anthony was a pleasure to around great dealership! Got my 2023 Bronco Black Diamond 4X in record time no mark ups (like every other dealer is doing). Anthony was a pleasure to work with. This is the place to go for your next car purchase, THE BEST! More
After learning from my other dealership that my Bronco order would be canceled, I started looking online for one that was similar to the one I ordered. I found one at Citrus Ford so I drove down there sam order would be canceled, I started looking online for one that was similar to the one I ordered. I found one at Citrus Ford so I drove down there same day and spoke with Dylan. He was very nice and directed me to Margaret who helped me figure out how to get the 2500 rebate from Ford for my cancelled Bronco order. When I came back to the dealer Dylan, Vinnie, and Margaret all contributed to making my car buying experience as smooth as possible. Thank you all for getting me into a Bronco after 2 years of waiting. More
I saw an suv that I liked for my mom, message the dealer and Margaret helped me and she is an amazing person, she helped me in answering all my questions we made the deal and she prepared the suv with a big and Margaret helped me and she is an amazing person, she helped me in answering all my questions we made the deal and she prepared the suv with a big red bow for my mom. I give her 5 stars on everything More
Brought my kia in for the recall they failed to give me the recall repair form and called today to check on the getting that form they stated it will be “ few days as they are out of the form” I will never the recall repair form and called today to check on the getting that form they stated it will be “ few days as they are out of the form” I will never visit citrus motors for a new car or purchase More
Not an honest dealership! Bought a truck online never was shown the window sticker until i picked up the vehicle only to discover this dealership marked up $8k over MSRP, an Bought a truck online never was shown the window sticker until i picked up the vehicle only to discover this dealership marked up $8k over MSRP, and purported the truck was loaded. All lies. More
So I called Citrus Motors Service Department and talked with Taylor about a possible Fuel pump replacement on my 1999 Mustang GT. I scheduled a service appt, had the car towed there and left after I delive with Taylor about a possible Fuel pump replacement on my 1999 Mustang GT. I scheduled a service appt, had the car towed there and left after I delivered the keys. On the way home I got a call from Taylor telling me Citrus Motors does not work on cars older than ten years because they can't get OEM parts. Now I have to get the car towed AGAIN to another repair facility. Why wasn't this communicated to me BEFORE I towed my vehicle there? I've had this car serviced there since I bought it in 1999. This "policy" is nowhere on the website nor was it ever mentioned to me the last time I had it worked on at this dealership. If I can find another Ford dealership that is willing to repair my car then they will get my business going forward. If not then I can understand why Farley wants to ditch the dealership model altogether. What good is a dealership network that won't service the product it sells? More
Byron & Joey were very very helpful from the moment I called about the vehicle I was interested in. Through text and touching basis, thank you gentlemen for making this happen for me I’m so thrilled called about the vehicle I was interested in. Through text and touching basis, thank you gentlemen for making this happen for me I’m so thrilled More
For anyone who hates buying a car? ? RUN to Citrus ford!! Hands down the best car buying experience in 50 years. No pressure selling and no mark ups on MSRP. They explained everythin ? RUN to Citrus ford!! Hands down the best car buying experience in 50 years. No pressure selling and no mark ups on MSRP. They explained everything and yes it takes a few hours but worth the wait!! Tell your family and friends to go to Citrus. Finally a dealer who does it right!! Thanks Alec and Byron. Very kind and honest, qualities that are unfortunately hard to find. These guys deserve a raise at a very difficult time in car buying times!!! More