Citrus Motors Ford
Ontario, CA
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Poor customer service. Received my new truck with damage to interior and exterior, and it had over 40 miles when picked up. Paint has scratches and in interior has scuff ma Received my new truck with damage to interior and exterior, and it had over 40 miles when picked up. Paint has scratches and in interior has scuff marks and scratches on panels. The tailgate has a large paint run that shouldn't have passed inspection. Dealer does not seem to care about my concerns. More
I would say that Eric the service advisor is the best employee that Citrus has. Helpful, respectful, patient 5 stars for him. 3 stars for the dealership since it takes over a week to get a response and n employee that Citrus has. Helpful, respectful, patient 5 stars for him. 3 stars for the dealership since it takes over a week to get a response and no one ever answers the phone. Horrible since they have an answering service which boggles my mind. More
Outstanding Service. Fast And Quick. Vinnie And Bryon Did A Outstanding Job Helping Me Dale With The Purchase And Getting Me Out Of My Old Vehicle. Thank You Again Vinnie Fast And Quick. Vinnie And Bryon Did A Outstanding Job Helping Me Dale With The Purchase And Getting Me Out Of My Old Vehicle. Thank You Again Vinnie And Bryon. Outstanding / Five Stars To You Guys. Love The Escape. Thank You Again Also David Rodriguez In Citrus Motors Ford Service For Everything Also. More
We had a great experience with Citrus Ford. The sales staff were pleasant and very helpful. We were very satisfied with their customer service. The sales staff were pleasant and very helpful. We were very satisfied with their customer service. More
Dread dealership interactions, but Cesar was absolutely amazing! No pressure at all. He made the whole process absolutely painless and stress free! I dealt with Luis to sign my paperwork and go over featur amazing! No pressure at all. He made the whole process absolutely painless and stress free! I dealt with Luis to sign my paperwork and go over features of my new (used) vehicle and even the finance lady rocked it for us!! Thanks so much to Cesar, Luis and Gabby for an incredible experience! I love my car! I will be back when I need a new one! More
Went to look for the wife didn't see anything in the lot she liked went inside to show room and there sat her new car. Salesman said I can pull it out if you want to test drive it and the rest is history. E she liked went inside to show room and there sat her new car. Salesman said I can pull it out if you want to test drive it and the rest is history. Everyone at citrus motors is helpful. From Justin and Matt and Kenny Rodgers( we love the gambler but now at Kia across the lot) these guys will go the extra mile for you and treat you like family More