Citrus Motors Ford
Ontario, CA
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Excellent service department This review is overdue, my car was actually serviced in December of 2014. My car broke down just a few days after my son was in a fatal car accident. This review is overdue, my car was actually serviced in December of 2014. My car broke down just a few days after my son was in a fatal car accident. The service department, specifically Ernie and Dean, arranged to have my car towed in, and set up a rental for me.... and not just any rental. They asked the rental place to put me in a sweet new Dodge Charger. My car was repaired within a few days, and Dean and Ernie communicated frequently so I never had to guess or wonder what was happening with my car. My car has been running smoothly ever since they fixed the problem. The customer service at Citrus is top notch. Dean and Ernie took care of everything so I could focus on our tragic, stressful family crisis. But they didn't do all that just to be nice, because they had no idea what was happening in my personal life. They are just awesome at their jobs, and I highly recommend Citrus Motor in Ontario, especially the service department. More
Excellent Experience I want to thank Emmanuel and Jesse for helping me purchase the car I was looking for. Everyone there was helpful, friendly and answered all my questio I want to thank Emmanuel and Jesse for helping me purchase the car I was looking for. Everyone there was helpful, friendly and answered all my questions.There was no pressure and I felt relaxed when buying car. Thanks again and I would recommend Citrus. More
Ford Fusion I recently purchased a 2014 Ford Fusion through Citrus Ford! I have to say my whole experience was great, from looking at cars to the whole purchase! I recently purchased a 2014 Ford Fusion through Citrus Ford! I have to say my whole experience was great, from looking at cars to the whole purchase! I worked with Vinnie and Victor who were both great. As the sale went on I worked more with Vinnie, he went over and above to make the car sale as smooth as can be! I would recommend this dealership to anyone looking for a new car! More
Awesome!!! I have never had a car buy experience better than this!!! We were in and out with a price that lower than 3 other dealers for the same vehicle. They w I have never had a car buy experience better than this!!! We were in and out with a price that lower than 3 other dealers for the same vehicle. They were friendly, cooperative and fast!!! More
Excellent Sales Rep My wife and I purchased a new Ford Explorer last week. We were extremely satisfied with our sales rep, Jesse. He helped us compare 2 vehicles that My wife and I purchased a new Ford Explorer last week. We were extremely satisfied with our sales rep, Jesse. He helped us compare 2 vehicles that we were interested in. Giving us plenty of information for us to make the right decision. We highly recommend Citrus Ford to anyone looking for a new car! More
service manager Eric McKeown has been very helpful and honest. Happy to have them service my Lincoln and not drive to riverside for routine maintenance. Gloria Cunn Eric McKeown has been very helpful and honest. Happy to have them service my Lincoln and not drive to riverside for routine maintenance. Gloria Cunningham More
5-star Rating - Excellent Customer Service We purchased a new Ford F-150 over the weekend. The customer service from the sales representative (Mike) and product specialist (Reggie), to the fin We purchased a new Ford F-150 over the weekend. The customer service from the sales representative (Mike) and product specialist (Reggie), to the finance rep. (Kristin) was very, very pleasant. We had several questions regarding tow capacity and 4x4 and test drove a few vehicles. They were patient, knowledgeable, professional!! We have purchased vehicles from Citrus Ford in the past and will return in the future. More
excellent customer service I purchase a new Ford Explore. From the start my experience was very pleasant at Citrus Ford. Jonathan our Sales rep. was very knowledgeable about the I purchase a new Ford Explore. From the start my experience was very pleasant at Citrus Ford. Jonathan our Sales rep. was very knowledgeable about the car I purchased. He took his time and answer all my questions. When out of his way to accommodate us and made me feel welcomed Daniel did a great job too, fast and efficient. I will come back to the Citrus Ford for any future purchase. More