
Citrus Motors Ford
Ontario, CA
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Slow and I mean slow If you have nothing to do for a whole day, then have your vehicle serviced at Citrus Ford. They lack basic organization and they don't understand the If you have nothing to do for a whole day, then have your vehicle serviced at Citrus Ford. They lack basic organization and they don't understand the concept of what an appointment means! More
Oil/filter change and 4 new tires Had a very pleasant experience due to Dean Service Manager and Jason General Manager resolving a few minor issues. Very Professional and went the extr Had a very pleasant experience due to Dean Service Manager and Jason General Manager resolving a few minor issues. Very Professional and went the extra mile to solve these issues. I would recommend this dealership to everyone who has a Ford or Kia vehicle!!!! More
Excellent As soon as you walk in everyone is so friendly and willing to help you. I can say their fast and good and professionals especially Jesse Guizar and As soon as you walk in everyone is so friendly and willing to help you. I can say their fast and good and professionals especially Jesse Guizar and Mike i don't recall he's last name but they work as a team. I really recommend this place especially Jessi and Mike you can tell they care for their customers thanks a lot am satisfied with my car . More
Service Review Luis Castillo is the best! Go see him for service! I had an excellent experience with him and would recommend any Ford owner to go see him. Luis Castillo is the best! Go see him for service! I had an excellent experience with him and would recommend any Ford owner to go see him. More
Excellent service department This review is overdue, my car was actually serviced in December of 2014. My car broke down just a few days after my son was in a fatal car accident. This review is overdue, my car was actually serviced in December of 2014. My car broke down just a few days after my son was in a fatal car accident. The service department, specifically Ernie and Dean, arranged to have my car towed in, and set up a rental for me.... and not just any rental. They asked the rental place to put me in a sweet new Dodge Charger. My car was repaired within a few days, and Dean and Ernie communicated frequently so I never had to guess or wonder what was happening with my car. My car has been running smoothly ever since they fixed the problem. The customer service at Citrus is top notch. Dean and Ernie took care of everything so I could focus on our tragic, stressful family crisis. But they didn't do all that just to be nice, because they had no idea what was happening in my personal life. They are just awesome at their jobs, and I highly recommend Citrus Motor in Ontario, especially the service department. More
Excellent Experience I want to thank Emmanuel and Jesse for helping me purchase the car I was looking for. Everyone there was helpful, friendly and answered all my questio I want to thank Emmanuel and Jesse for helping me purchase the car I was looking for. Everyone there was helpful, friendly and answered all my questions.There was no pressure and I felt relaxed when buying car. Thanks again and I would recommend Citrus. More
Ford Fusion I recently purchased a 2014 Ford Fusion through Citrus Ford! I have to say my whole experience was great, from looking at cars to the whole purchase! I recently purchased a 2014 Ford Fusion through Citrus Ford! I have to say my whole experience was great, from looking at cars to the whole purchase! I worked with Vinnie and Victor who were both great. As the sale went on I worked more with Vinnie, he went over and above to make the car sale as smooth as can be! I would recommend this dealership to anyone looking for a new car! More
Awesome!!! I have never had a car buy experience better than this!!! We were in and out with a price that lower than 3 other dealers for the same vehicle. They w I have never had a car buy experience better than this!!! We were in and out with a price that lower than 3 other dealers for the same vehicle. They were friendly, cooperative and fast!!! More
Excellent Sales Rep My wife and I purchased a new Ford Explorer last week. We were extremely satisfied with our sales rep, Jesse. He helped us compare 2 vehicles that My wife and I purchased a new Ford Explorer last week. We were extremely satisfied with our sales rep, Jesse. He helped us compare 2 vehicles that we were interested in. Giving us plenty of information for us to make the right decision. We highly recommend Citrus Ford to anyone looking for a new car! More
service manager Eric McKeown has been very helpful and honest. Happy to have them service my Lincoln and not drive to riverside for routine maintenance. Gloria Cunn Eric McKeown has been very helpful and honest. Happy to have them service my Lincoln and not drive to riverside for routine maintenance. Gloria Cunningham More