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Circle BMW

Eatontown, NJ

5.0
4,099 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,099 Reviews of Circle BMW

October 07, 2023

Easy transaction with friendly service - great deal and good service department with loaner cars free with service More

by robertmickeyfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Paparella, Rui Costa
Oct 09, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Our Service Team is dedicated to providing an excellent customer experience. Let us know if there is anything else we can assist you with.

October 07, 2023

They took my car in right away and said they would look at it the next day, ok. So i had to rent a hotel room because I was 2 hours from home. Which is ok. The reason I would not recommend this dealer is More

by michellegeorge2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenn, Amanda Ruth, Robert Powers
Nov 20, 2023 -

Circle BMW responded

Hello, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you were caused due to the lack of availability of loaner cars at the time of your visit. I would appreciate the opportunity to discuss this with you further. The Service Team here at Circle BMW is committed to customer satisfaction. Please call me at your earliest convenience. Thank you. Best, Tim Meritizis Service Manager timothy.meritzis@circlebmw.com 732-440-1242

October 07, 2023

Professional and efficient. My sales associate, Mr. Kevin Prull, was informative and concise. Exactly what I was looking for. I was given options that were clearly explained More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Prull, Andrew Kim
Oct 09, 2023 -

Circle BMW responded

Congratulations on a successful sales transaction. We are glad to know that Kevin provided an excellent buying experience. Please let us know if there is anything else we can assist you with. Circle BMW welcomes you back.

October 07, 2023

Very nice showroom for vehicle displays and satisfying amenities. Facility was clean and comfortable. Knowledgeable, courteous and professional staff provided an enjoyable experience. More

by TM4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Valentine, Justin Pastore, Andrew Kim
Oct 09, 2023 -

Circle BMW responded

Thank you for you review. We are pleased to know that you had a 5-star experience visiting our state-of-the-art facility. Circle BMW welcomes you back for all of your future automotive needs.

October 07, 2023

Justin made the process extremely simple and communicated clearly along the way. Absolute pleasure to work with and he earned a client for life. More

by patricklorusso21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch, Justin Pastore, Andrew Kim, Jesse Pastore
Oct 09, 2023 -

Circle BMW responded

Thank you for your 5-star review. Your Client Advisor, Justin, along with the rest of our team, is dedicated to providing a stellar experience every time. We look forward to seeing you again at Circle BMW.

October 06, 2023

Exceptional customer service and personal touch. Would recommend to anyone in the market for a BMW! More

by chrismalay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom DeFelice, Thomas DeFelice, III, Jim Hirsch, Andrew Kim, Adriana Barile
Oct 09, 2023 -

Circle BMW responded

Thank you for your 5-star review. Circle BMW is dedicated to providing excellent customer service. We are glad to know we exceeded your expectations and appreciate you recommending us. We look forward to seeing you again here at Circle BMW.

October 06, 2023

My last name is Olup. Mobile serviceman was friendly quick and professional. Price for mobile service was very reasonable. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Oct 08, 2023 -

Circle BMW responded

Thank you for the 5-star rating. We are delighted our Mobile Service Team provided you with excellent service. Circle BMW looks forward to being of service to you again soon.

October 06, 2023

Had the pleasure of working with Charles Catania on the purchase of a 2024 M4 Comp. Hands down the best buying experience I’ve ever had. Very personable and thorough in his work he made the experience seam More

by Michael Vivolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Garrigal, Charles Catania, Adriana Barile, Daniel Angelozzi
Oct 08, 2023 -

Circle BMW responded

Thank you for your 5-star review. Your Client Advisor, Charles, is dedicated to providing a smooth sales transaction. We are delighted he exceeded your expectations. Congratulations on your new 2024 M4. Circle BMW welcomes you back.

October 05, 2023

Great customer service! I was treated with respected and was given an expert diagnoses of my car’s condition. More

by nanci0612
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Campbel , Rui Costa
Nov 06, 2023 -

Circle BMW responded

Thank you for the 5-star rating. Our Service Team here at Circle BMW appreciates your business and looks forward to working with you again in the future.

October 04, 2023

Have been taken my cars to Circle BMW for quite some time. Always happy with the quality of the service More

by ALEX K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Costa
Oct 05, 2023 -

Circle BMW responded

Thank you for always choosing Circle BMW. We are pleased to know that you have enjoyed your service experiences. You can always expect the best from Circle BMW.

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