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Circle BMW

Eatontown, NJ

5.0
4,113 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,113 Reviews of Circle BMW

March 14, 2009

I went to this dealership primed and ready to walk out with a new vehicle that day. I had a lease that needed to go back and I was hoping that they would be willing to take it back at the dealership, EVER More

by ojodeazul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clay Stroud, Sales Manager
Jul 02, 2009 -

Circle BMW responded

Dear ojodeazul, We hope that you’re enjoying your new BMW 5 series. We’d like the opportunity to win you back and show you that we indeed focus on our customers and strive to ensure that they have a positive experience with us. Since 1981, Circle BMW has been family owned and operated and we’re proud of our reputation, the integrity of our employees, and the loyal customer base that we’ve established. We warmly invite you to come back and bring your car to Circle BMW for your future service needs. In the meantime, please feel free to call me if you have any questions at my direct number: 732-440-1201. Sincerely, Tom DeFelice President Circle BMW

October 23, 2008

We can't imagine anyone not feeling "special" when entering Circle BMW's beautiful showroom. We were cordially greeted by a pleasant receptionist who immediately put us in the care of our very persona More

by cjgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Noce, Brian Valentine, Brian Valentine
October 01, 2008

I had my car serviced at CircleBMW yesterday and wanted to share my feedback. I have to tell you that I've never received that level of superior service from ANY car company that I've dealt with in the pa More

by Reji007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Manzi (as well as many others)
September 24, 2008

I have purchased many different cars over my lifetime from a number of dealerships and no other dealership has provided the level of satisfaction, professionalism, and overall great advice that I have go More

by jwilson111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
September 23, 2008

After 40 years of buying vehicles I finally had the perfect experience! I wanted a specific vehicle with specific detail. Circle BMW found it for me. My experience was unlike any other during my search More

by primetimeplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DeFelice
September 12, 2008

As a repeat costomer over the years I have always had a very pleasant experience in dealing with Circle BMW. Everyone is extremely helpful and accomodating from answering all your questions to providing a More

by imjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave LeCompte, David LaConte
September 03, 2008

I have been dealing with Circle BMW for the last 21 years. I just leased by seventh car and have loved all of them. Jackie Weimer has been my sales person for my last four cars and she is the best. More

by pgvillee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Weimer
August 24, 2008

I was a returning customer at Circle BMW intending to purchase an X5.However, every X5 on the lost was covered with white compund, a substance which can not be removed, on all the black trim and running More

by kdocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
Sep 18, 2008 -

Circle BMW responded

Dear kdocke, I'm delighted to hear that the price that we quoted was reasonable! Im truly sorry that we were unable to earn your business, and that your perception of our BMW Center was inconsistent with our standards as a CENTER OF EXCELLENCE AWARD winner. I am not quite sure why or even how every X5 in our inventory could have been covered in a white compound that could not be removed? Anyway, I would welcome the opportunity to discuss this matter further if you would be so kind as to give me a call at 732-440-1200. Sincerely, Tom DeFelice President

June 26, 2008

We really had a great experience at Circle BMW while loooking for and purchasing our vehicle. It's a great driving machine. We had been referred by a previous customer who was also very happy with his e More

by Joe Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Reimmer
June 21, 2008

Very friendly and responsive to my questions and concerns. They made the whole process so easy and quick. I didn't have to call back for anything after the purchase. Quite different from my first More

by cnorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2