Circle BMW
Eatontown, NJ
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4,115 Reviews of Circle BMW
I had the very best car purchase experience at Circle BMW in Eatontown, NJ. This was all due to the exceptional experience provided by James Castello. Not only was he incredibly helpful at my initial contact in Eatontown, NJ. This was all due to the exceptional experience provided by James Castello. Not only was he incredibly helpful at my initial contact to inquire about the car I was interested in, but he continued to be responsive throughout my decision process. I am very pleased that I decided to finalize my purchase with James Castello, heis a true asset to Circle BMW and made my car purchase decision a pleasure. More
Went on Circles BMW website, car listings with detailed information and pictures. Saw a car I was interested in and filled out the website form. A quick reply from Alan Tannenhaus, to go over my interest information and pictures. Saw a car I was interested in and filled out the website form. A quick reply from Alan Tannenhaus, to go over my interest in a new certified preowned. He understood what I was looking for, very friendly with a positive attitude that he with Circle BMW would find what I needed. Set up an appointment which was convenient for my husband and I. We test drove a 2008 5 series and looked at what was available on the lot. I had my 1998 5 series looked at by their service department, which is very user friendly, to get an estimate of repairs. Due to age, wear & tear, we decided to purchase a another certified preowned. We made another appointment, and now test drove a 2009 3 series, which we purchased. Again, when I told Alan what features I was looking for, he had the car right on the lot, a test drive, and I was sold. I never felt pressured to purchase, Alan was working with me until I found a car that I was comfortable in. Everything was done right at the dealership, new registration, transfer of license plates and a temporary insurance card and our car loan. One Stop Shopping. It has now been a month..I love my car and the experience we had at Circle BMW. More
Dan Talbot emailed me and took care of everything. An appointment was scheduled when I needed it and he was very helpful. They are doing the sub frame inspection free of charge and taking the time to sho appointment was scheduled when I needed it and he was very helpful. They are doing the sub frame inspection free of charge and taking the time to show us the inspection process. They responded quickly and professionally. Thanks. More
I would highly recommend this dealership as well as staff members James and Dan. We walked into the dealership with a hope that we could get a BMW and walked out of the dealership with a joy that could not b members James and Dan. We walked into the dealership with a hope that we could get a BMW and walked out of the dealership with a joy that could not be contained. We have worked very hard and dreamed of buying a BMW for years. On this past Tuesday, our dreams came true. We purchased a 2006 325i. The car is in excellent condition and we received a fair/excellent price. James and the BMW team made the process easy and a pleasant. They were up front with the price, taxes, etc...There we no hidden cost or games. They assisted us with the financing and explained every detail of the contract. We have had bad experiences with previous dealerships and was a little hesitant in going through the purchase process again, BUT Circle BMW of Eatontown, James Castello and Dan Ligouri have made us believer again. We definitely recommend this dealership and will be use them in the future. More
We had visited another local BMW dealership and then went to Circle BMW. We purchased our 2011 X5 here because they were up front with all the fees and taxes. We were given the price once and it did not chan to Circle BMW. We purchased our 2011 X5 here because they were up front with all the fees and taxes. We were given the price once and it did not change at any time. Our salesman was very friendly and we are happy with the service we received. More
Timothy was wonderful to work with when I brought my truck in this month. He FINALLY got what needed to be done to my truck done without any confusion or going back and forth with management or service truck in this month. He FINALLY got what needed to be done to my truck done without any confusion or going back and forth with management or service advisors. He understood what was being requested and made it happen with no problems at all which was a huge relief considering a couple of my previous experiences there. I will definitely be back to get my truck serviced there and will request Timothy without a doubt! More
Circle BMW is truly a great dealer where the Service Experience is much more than just a tag line. The care the Sales staff and Service take to ensure a positive experience makes all the difference in Experience is much more than just a tag line. The care the Sales staff and Service take to ensure a positive experience makes all the difference in the world. I did explore other vehicles/dealers during my current evaluation and the experience was the stereotypical "car salesman" pitch. Circle BMW continued to make me feel like an important and valued member of their customer base and I was happy to find a new vehicle that met my buying requirements this time around. More
Mr. Paciello was absolutely the most professional & accomodating sales professional I've ever had the pleasure to work with. After recently buying two Lexus auto's from Ray Catena ( the experience was accomodating sales professional I've ever had the pleasure to work with. After recently buying two Lexus auto's from Ray Catena ( the experience was very positive ), John clearly understood my needs and worked extremely hard in finding the EXACT car that I required. The price was very good & throughout the process, kept me informed throughout. Never pressured me & treated me with utmost respect. Due to this experience, I wouldn't consider buying a future BMW from anyone else. Really great person - a major plus for Circle BMW. Appreciated greatly, Robert G.Wolff 732-747-6139 (w) More
The shopping experience was great. John commuicated everything that needed to be done and worked as best as possible to meet my needs. I would recommend John as a salesmen for someone trying to buy a B everything that needed to be done and worked as best as possible to meet my needs. I would recommend John as a salesmen for someone trying to buy a BMW. Overall the whole experience was a Pleasure. I plan on purchasing BMW's for rest of my life which is a tribut to him, prior I had a Mercedes and never thought I switch over. More
Outstanding and prefessional service from the moment I stepped in the door. Jonathan was very patient, knowledgable and constructive. He laid out the options very clearly and provided a frank and balanced stepped in the door. Jonathan was very patient, knowledgable and constructive. He laid out the options very clearly and provided a frank and balanced review of the pros and cons of various models and versions, which I appreciated very much. He dealt with all the logistics very efficiently and made the whole buying process a very enjoyable and stress-free experience. Jonathan's professialism and great service was one of the reasons why I chose BMW over other brands I had considered (Audi, LandRover). Overall an A+. More