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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

January 11, 2025

The survive adviser, Andrew, and the mechanic are doing everything that they know to do to solve our problem. They are very informative and helpful. I will recommend them to everyone. More

by Mtrumpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're truly grateful that you've had such a positive experience at Ciocca Toyota of Williamsport. We're delighted to hear that Service Advisor Andrew and our mechanic are working diligently to resolve your issue. We strive to provide our customers with the best possible service experience, and we're committed to keeping you informed and updated throughout the process.

January 11, 2025

I was very pleased with my experience. They shuttled me to the YMCA while they worked on my car. More

by KLAFORME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 13, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience! We’re glad to hear you were pleased with our service and that the shuttle to the YMCA made your visit even more convenient. We look forward to assisting you again in the future!

January 11, 2025

The staff is always very friendly and I love the videos that they send, showing what services were done on the vehicle and what was fixed More

by Camry24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate the friendly service you receive at Ciocca Toyota of Williamsport. We're also glad that you enjoy the service videos we provide. We believe these videos offer valuable transparency and help you understand the work performed on your vehicle. We appreciate your business and look forward to continuing to provide you with excellent service.

January 10, 2025

Good customer service quick and easy to make an appointment for service to meet my schedule . More

by IVANMACHAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're thrilled to hear you had a positive experience scheduling service at Ciocca Toyota of Williamsport. We strive to make the service appointment process as quick and easy as possible to fit your busy schedule. We appreciate your business and look forward to serving you again soon.

January 10, 2025

Very good customer service. Excellent communication. The service is scheduled quickly, and completed very promptly. More

by DDEWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're thrilled to hear that you experienced such positive customer service and communication at Ciocca Toyota of Williamsport. We work hard to ensure our customers have a smooth and efficient service experience, and we're glad that your recent visit met your expectations.

January 10, 2025

Service advisor very professional and polite vehicle was serviced timely and washed i think his name was Travis More

by JAB930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're thrilled to hear you had a positive experience at Ciocca Toyota of Williamsport. We appreciate you acknowledging Travis' professionalism and politeness. At Ciocca Toyota, we strive to provide timely and high-quality service, and we're glad we met your expectations. We're committed to ensuring your vehicle receives the best possible care. Thank you for choosing Ciocca Toyota of Williamsport! We look forward to serving you again soon.

January 10, 2025

They were very professional and upfront about what my car needed and the employees were helpful More

by geoff30
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're delighted to hear that you found our team professional and upfront about your vehicle's needs. We strive to provide honest and transparent service to all our customers. We're also glad to hear that our employees were helpful. Thank you for choosing Ciocca Toyota of Williamsport! We look forward to serving you again in the future.

January 08, 2025

Andrew Strange was inviting, interactive and down to earth. Explained our issue and worked with us to get financing. Happy to say we are now Ciocca customers and look forward to future service provid More

by brandon.helm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Jan 08, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your wonderful feedback! We’re thrilled to hear that Andrew provided such an inviting and down-to-earth experience while helping you address your needs and secure financing. Welcome to the Ciocca family—we look forward to continuing to provide you with exceptional service in the future!

January 05, 2025

Clayton and Greta were very helpful. I appreciated the review of the car features. Trying to find the car that I built on line took time. Clayton hung in until it was found. More

by SDUCHMAN156
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Reese
Report | Print
Jan 09, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience! We’re glad to hear that Clayton and Greta were so helpful and thorough, especially in reviewing your car's features and ensuring you got the exact vehicle you wanted. It’s great to know Clayton’s persistence paid off—congratulations on your new car!

January 04, 2025

Very helpful and easy to work with. Salespeople are very friendly and knowledgeable. I love the Toyota Cross that I purchased. More

by Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Brennan Hartman
Report | Print
Jan 09, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We’re delighted to hear that our team made the process easy and enjoyable, and that you’re loving your new Toyota Cross. Congratulations on your purchase, and we look forward to assisting you again in the future!

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