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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

October 09, 2024

Phenomenal customer service! Everyone was super welcoming and friendly. The drop off for service was super easy and relatively fast. Joelan was my service advisor and he was amaz More

by MADDYGARRETT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joelan May , Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi Maddy! We're happy to know that you received phenomenal customer service from our team! It was a pleasure to help you during your recent service visit with us! Please let us know if we can further assist in any way!

October 08, 2024

Employess always pleasant and I've had a good experience each time I've been there. More

by CNDROUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We are so pleased to hear that our team has provided you with continual pleasant customer service during your visits! Thank you for the positive review and rating!

October 08, 2024

Service was excellent and the people were very personable. I did think the cost was very high. More

by EHILLER4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know how our team did! We appreciate your feedback, and hope to have the opportunity to see you again at your next scheduled service visit.

October 08, 2024

Fast and accurate service. Always done correctly and in a timely manner. Andrew always is helpful. More

by davidlpasquale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

David, thank you for the wonderful review and rating! It was a pleasure to be able to provide you with fast and accurate service!

October 08, 2024

Really good salesman was very knowledgeable and polite and always asking us questions if we needed anything More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Zachary Johnson
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Earl, we are so happy to hear that our team was able to provide you with a five-star sales experience! Thank you for taking the time to give us a five-star rating and review, we appreciate it!

October 04, 2024

I just picked up my dream car yesterday. It had to be ordered and I wanted to say how wonderful and patient they were dealing with me and my calls every week for an update. My sales guy was More

by jennstem74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman, Elise Rieker, Nathan Follmer
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Jenn, congratulations on your new ride again! We are so happy to hear that our sales team was able to explain and put you at ease regarding the vehicle ordering and buying process. It was such a pleasure to be able to help you! Thank you so much for your kind words, it means so much to us!

October 04, 2024

The service was good along with the video. I was kept well informed as to what was happening . More

by VERIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the five-star rating and review! We are so happy to hear that you enjoyed our service video regarding your vehicle's status. We appreciate the five-stars!

October 03, 2024

Everything went incredibly smooth. They kept me informed throughout the process, were friendly and did a great job. More

by todd.bardua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis hess, Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Todd, we apologize for the delay in our response but we are so happy to hear that your service experience went incredibly smooth and that our team kept you informed throughout the process. It was a pleasure to provide you with top-notch customer service. Thank you for the five-star rating & review!

October 03, 2024

The salesman and financial manager were very friendly, patient, and knowledgeable of the vehicle I purchased More

by ALL4HIM1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Jalile Best
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was friendly, patient and knowledgeable during your vehicle buying experience. We apologize for the delay in our response, but we greatly appreciate the positive review and rating!

September 29, 2024

Andrew is always polite, explains my vehicle needs thoroughly and lets me know the cost before the work is completed. More

by BRENDAW2RDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that Andrew has continuously provided you with polite customer service and transparent communication regarding pricing. Your feedback means so much to us!

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