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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

October 12, 2024

Easy to schedule and drop off/pick up. I will use this service center again. More

by KCALLAH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We're grateful to know that you will be returning to service with us again in the future! We look forward to seeing you then. Thanks for the great review!

October 11, 2024

Prompt courteous service. . i was advised it would be 2 hours and that was accurate More

by GWOOLCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strange, Andrew, Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that our service team was able to give you an accurate service completion time! We appreciate the five-star rating and review! Have a great day!

October 11, 2024

Easy drop off/pick up. I had a simple coating done but they detailed my car thoroughly and communicated when done. More

by SMAYCRINK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone, Zachary Johnson
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that your recent service experience with us was easy and that you enjoyed the detailing service! It was a pleasure, and we hope to see you again at your next scheduled visit with us!

October 11, 2024

This dealership and service department is extremely helpful and knowledgeable. Everyone is polite and helpful and goes above and beyond to help you. More

by JUNOANDPEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We're so happy to know that our team has gone above and beyond to provide you with helpful and knowledgeable customer service. Your kind words and rating mean so much to us! Thank you!

October 10, 2024

The warranty work on my Diff was OK. However, when I got home, I put my emergency brake on. It wasn't adjusted right. It didn't engage until the lever was more than halfway up. Now I'll More

by espman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strange, Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that we have not been able to provide you with a more positive service experience. We understand your frustration, and will use your feedback to work on improving the services we provide.

October 10, 2024

This Toyota dealership keeps the owner informed about their vehicle. Inventory of parts are readily available. More

by Wrodgersh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are happy to hear that you have received a five-star experience from our service team, and that you're enjoying our parts department! It's been nothing but a pleasure to help you, thank you for the review!

October 09, 2024

Andrew was easy to work with. He kept me informed on the repair of my car and the repairs paid for by Toyota. More

by fns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the positive review and rating! We're pleased to hear that our team kept you informed on your vehicle's status! Please let us know if we can be of any further assistance!

October 09, 2024

Very respectful and appreciated our time. The area is kept clean and each person we spoke to wanted asked if we had been taken care of. More

by DOWNING2105
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Jalil Garrison, Jalile Best
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We value your feedback and are happy to hear that you received five-star customer service and that you enjoyed our attention to detail! It was a pleasure to be able to help.

October 09, 2024

They did a good job at making sure I was taken care of in a timely manner More

by DREWPRESTIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the positive rating! We're happy to hear that our team was able to provide you with timely customer service during your recent visit with us!

October 09, 2024

Each of the previous two times my car has been in, it was for oil change and tire rotation. In each of those times, air was not put in my tires. My car tires have 36 psi. In each of those times, it was 24 - More

by RUXPIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not putting a name. This is systemic
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, thank you for taking the time to provide us with your feedback. We will certainly pass along this to our team as we do not want to be a nuisance in regards to our communications.

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