Ciocca Toyota of Williamsport

Customer Service is excellent! Staff is personable and capable! Dealership is excellent. Purchased several cars from this dealship. Staff is personable and capable! Dealership is excellent. Purchased several cars from this dealship. More

Bad service, dishonesty/deceit everywhere. Nice and “honest” when they’re selling, but then you’re trapped. Once they sell, your dirt to them. I have trouble getting my oil changed in one bus Nice and “honest” when they’re selling, but then you’re trapped. Once they sell, your dirt to them. I have trouble getting my oil changed in one business day. With an appointment, and my appointment being the first one of the day. They do not know the information they pass off to you as fact. Yet act like they know more than everyone. They will lie about quote, when things will be done. That is if you’re lucky enough to get someone on the line to give you an update on your vehicle. The place is a circus and should not exist. I really regret purchasing from them and I hope I can help someone to avoid getting trapped by these crooks. More

The staff is friendly, courteous, quick to respond questions. They were able to find me a loaner car to use while my car was being repaired. questions. They were able to find me a loaner car to use while my car was being repaired. More

They were very helpful in the purchase of our new Rav 4. Clayton and the finance person made it easy to complete our purchase. We love our new car. Clayton and the finance person made it easy to complete our purchase. We love our new car. More

Courteous professional considerate conscientious. The service manager was consistently in touch making arrangements for the service to be delivered while the service took 30 days it was not due to th The service manager was consistently in touch making arrangements for the service to be delivered while the service took 30 days it was not due to the dealer service parts were delayed and insurance authorization was delayed thank you so much More

Andrew Strange greeted us from the start with a smile and a big hello, very professional, explained all that was completed with the vehicle and offered to go over other items that we didn't think about getti a big hello, very professional, explained all that was completed with the vehicle and offered to go over other items that we didn't think about getting done with the vehicle. He is a great asset to your service department.++++++++++ More

They do a fairly decent job. Only complaint is the waiting time to get your vehicle when it’s done. Only complaint is the waiting time to get your vehicle when it’s done. More

The entire purchasing experience was a pleasure. The sales manager and business manager were both very professional. The sales manager and business manager were both very professional. More

Greatest group of technicians and staff, knowledgeable and supportive, friendly and trustworthy. Always bring our truck here and supportive, friendly and trustworthy. Always bring our truck here More

The service was great, but it took a little longer than expected. was expecting an hour and it was more like 2. expected. was expecting an hour and it was more like 2. More