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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

November 01, 2024

It was very nice for you to pick up the car. That helps a lot. Thank you. More

by WALLACE.JEFFRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone, Jalil Garrison
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted that our car pick-up service made your experience more convenient. We strive to go the extra mile for our customers, and we're glad we were able to assist you.

November 01, 2024

Very polite. Got taken care of quick. Good customer service. Let me know what was wrong with tire. More

by shirtymae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted that you were impressed with our team's politeness and efficiency. We strive to provide quick and hassle-free service, and we're glad we were able to meet your expectations.

November 01, 2024

They take pride in what they do and strive to deliver the best possible customer service. More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're so grateful for your recognition of our team's dedication to customer satisfaction. It's our pleasure to serve you and ensure that your experience is top-notch.

November 01, 2024

The service center is amazing! They went above and beyond when it came to customer service. I have a 2012 vehicle that had the check engine light come on several times. The serv More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Several others that I would all give 5 starts
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words and for choosing Ciocca Toyota of Williamsport. We're honored to have earned your trust and loyalty. We look forward to assisting you with your future automotive needs.

October 31, 2024

Just bought new car and Travis Reese was very helpful and friendly. He even helped me twice since purchase when I stopped for more questions about all the technology I am unfamiliar with using. More

by DOTR24
Recommend Dealer
Yes
Employees Worked With
Clayton Reese 5star
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear that Travis provided you with excellent service, even after your purchase. It's wonderful to know that his dedication to customer satisfaction made a positive impression on you.

October 30, 2024

No issues with the quality of service I received! Everything was good. I just wish the dealership was closer to Williamsport than it is. More

by PDSALAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback on the dealership's location. While we may not be the closest dealership, we strive to make the drive worthwhile by providing exceptional service and competitive pricing.

October 30, 2024

Got my vehicle in quick , did the work ina timely manner and were very thorough . Andrew Strange was great to work with ! More

by Tkowal62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that Andrew provided you with excellent service. Our team strives to provide efficient and effective service, and we're glad we were able to meet your needs.

October 30, 2024

The service was excellent and the advisor, Travis Hess, was very knowledgeable and professional. I will definitely come back to this Dealership / Service Center. More

by MARQUEZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that Travis provided such excellent service. We appreciate your kind words and are glad you had a positive experience. We look forward to serving you again in the future!

October 29, 2024

Andy Strange is the guy to go to for all service needs. Not to take away from the others but Andy always does good and treats customers right More

by BRITTANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strange
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

At Ciocca Toyota of Williamsport, we're committed to providing exceptional customer service. We're delighted to know that Andy has exceeded your expectations. We'll continue to train our team to deliver the highest level of service.

October 29, 2024

After a rough buying experience, that was eventually resolved, the service department was fantastic. Kind, helpful folks that upheld our appointment time and had the vehicle done in a reasonable time, u More

by kriggle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joelan May, Spencer Wagner
Report | Print
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We're glad to hear that our service department was able to provide a positive experience, especially after a challenging buying experience. We're committed to providing top-notch service, and we'll continue to strive for excellence. Thank you for your business!

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