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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,031 Reviews
Call Service Center (609) 757-1686

1,031 Reviews of Ciocca Subaru of Pleasantville - Service Center

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June 28, 2023

The entire crew is great to work with! ! Don, George, Josh, Gretchen, and everyone is a pleasure!!! More

by rjnoga
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don, George, Josh, Gretchen are all great to work with!!!
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, rjnoga! We're always here to help if anything else comes up!

June 28, 2023

They are very friendly and happy to be of service for there customers. But way too many texts 😫 More

by DANIELPOLEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I dealt with the service deoartment
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Daniel! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 28, 2023

The service is always excellent. My 2012 Subaru needed the 190,000 mile checkup. I received a call to make an appointment. That showed wonderful service. Thank you More

by BARBARA.ALSTON31
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Barbara, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 28, 2023

Always receive courteous service. Trustworthy mechanics. I’ve been going there for years. Thank you. More

by TURTLELOVER6612
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billy Heuser
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, TURTLELOVER6612! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 28, 2023

Evetyone that I had the opportunity to talk to was very professional. They kept me updated whie the servicing my vehicle. More

by MMCCORR83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marilyn and Josh Junk in the Service Dep
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Please let us know if we can assist you with anything more.

June 28, 2023

Service guy was friendly and efficient. Coffee was good. Car is still blue. Seems to run smoothly. More

by duanelaw1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr. Junk
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Duane. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 28, 2023

Prompt and efficient. They strive to satisfy! Will continue to get my Outback serviced here. now at 60,000 miles, aiming for 300,000. I love my car! More

by OCSEAHAG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Junk
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Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi OCSEAHAG. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 27, 2023

Dealership was courteous to me being out of town and accommodating me in for service. More

by JOHNVARGAS1050
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Hi John, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback, and looks forward to seeing you again soon.

June 27, 2023

Came in for first oil change on my Outback. Josh was very polite and professional. Service was done quickly. Very happy with my first experience at Service Dept. More

by CEKADAT2
Recommend Dealer
Yes
Employees Worked With
Josh from Service Department
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, CEKADAT2! If there is anything else we can do to help just let us know! Have a great day!

June 26, 2023

The team was very professional and performed services on my Subaru in a timely manner! Was very happy with the work and the overall experience More

by Vvonhart
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Vvonhart! We're always here to help if anything else comes up!

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