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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
917 Reviews

917 Reviews of Ciocca Subaru of Pleasantville - Service Center

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June 13, 2023

Great service. Nice people. Comfortable waiting area. Quality work. Highly recommend to anyone needing Suburu service. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph junk
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

JJ, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 11, 2023

Very nice service department for my Suburu Forester Sport maintenance work. And a great coffee machine is a bonus More

by Jerzydj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 08, 2023

The service department was wonderful and very through. The service rep went out of his way to make sure that I was happy. More

by Johnclipner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, John! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 31, 2023

Love ur dealership and your service department. . very professional and friendly.. my service call was so great .. I was out in an hour.. they are very on time with there appointments.. highly recom More

by Bdefabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 28, 2023

Their service department is top notch! My service rep George could not have been more professional, courteous and accommodating. Immaculate and pleasant waiting area. Service performed in More

by Baysidesue
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Service Department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Baysidesue! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 25, 2023

Ciocca Subaru is a very professional organization that works to provide great customer care. They are direct, and provide the facts without hesitation. George is my service tech and a great asset and guid More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Phil! If there is anything else we can do to help just let us know! Have a great day!

May 17, 2023

They explained all work, provided a loner vehicle and even texted me a video of the work being done. Excellent service and courtesies all arond. Even washed the car free of charge. More

by snehmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
May 17, 2023 -

snehmad responded

thanks for your courtesies.

May 16, 2023

Very professional courteous and informative always a pleasure when using Ciocca service department convenience can’t be beat More

by Brucew8121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Bruce! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 12, 2023

Very professional and courteous staff. George and Josh at the service desk keep me updated on the status of my vehicle repair etc More

by apreviti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop Apreviti!

May 11, 2023

George was extremely professional and courteous He kept me informed and was very responsive to any of my questions He made the whole experience very positive. More

by Sbatohie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from Service Department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Sbatohie! If there is anything else we can do to help just let us know! Have a great day!

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