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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
917 Reviews

917 Reviews of Ciocca Subaru of Pleasantville - Service Center

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June 24, 2023

Everything was great. ......nice place and George is the best service manager I have dealt with More

by Bananas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 23, 2023

Bought a 2024 subaru crosstrek. Even as a female by myself I think they gave me a fair price for the car and my trade in. They were very helpful getting insurance charged over and p More

by 1LIZAXEL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony , Tom Bekete
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

June 23, 2023

It was very easy to get an appointment at the time and date I wanted. The appointment was to take approximately 1 hour. I had my vehicle back in 50 minutes. The employees were very pleasant. I will defini More

by Bojangles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams, Tyler Haines, Tom Bekete
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bojangles! If there is anything else we can do to help just let us know! Have a great day!

June 23, 2023

Best. Service. Ever! George was kind & explained everything to me clearly and patiently. And I was very impressed that the technician texted me a video of More

by dinadesalvo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams- service
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Dina! If there is anything else we can do to help just let us know! Have a great day!

June 23, 2023

Knowledgeable and courteous. After my service appointment, I spoke to Joel in the dealership to ask about the new Crosstrek. He let me test drive one, explained everything thorou More

by dinadesalvo
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department, Dinadesalvo. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 22, 2023

Everything was smooth. Pulled up the check in area, Registerd T the desk. One hour later was finished and on my way. More

by DVB343
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George in service
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review! We are glad to have been able to fix what was needed for your Subaru.

June 22, 2023

For the two visits I've had I have been happy with the service. Happy with the service More

by WNG3
Recommend Dealer
Yes
Employees Worked With
George
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 22, 2023

Service was very convenient and accommodating. Everything was taken care of quickly and efficiently. Thank you. More

by SWALTEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, SWALTEN! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 22, 2023

I love this dealership, they are quick with the work and very friendly! The waiting room is very comfortable and has a lot of refreshments. More

by MATT.SWEIGART.609
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George abrams
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matt, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 21, 2023

Excellent service very efficient Explain how each process, which was very important to me. Excellent More

by DBOUDJOUK
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DBOUDJOUK! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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