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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,038 Reviews
Call Service Center (609) 757-1686

1,038 Reviews of Ciocca Subaru of Pleasantville - Service Center

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August 11, 2023

Service was prompt, clean and friendly. They send a video of what they were doing to my phone More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Sue!

August 10, 2023

I really appreciate George and the girls in the service department always nice and helpful! More

by SueOlcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review, Sue! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 10, 2023

Prior experience and today they are awesome. Everything was completed on time and they even washed my car!!! More

by WBINDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 10, 2023

This dealership was very pleasant and the service was quick. The waiting area was clean More

by P-RAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, P-RAD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 09, 2023

The service manager Joseph was pleasant and accurate. The appointment and installation of side molding went exactly as he said plus the car was ready ahead of schedule More

by JONPKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
Report | Print
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Jon! We're always here to help if anything else comes up!

August 09, 2023

The people in the sales department were nice and made an effort to accommodate and satisfy customers. More

by CPHI199591
Service Time
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bekete
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Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, CPHI! Our team really appreciates it! Let us know if we can help with anything else!

August 09, 2023

Manager Josh Junk is wonderful, Professional, knowledgeable, kind and caring. He went the extra mile to help in getting my car repaired. The Pleasantville Subaru Service is absolutely one of the More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave your feedback about the service department and staff at Ciocca Subaru of Pleasantville. We appreciate your business and look forward to serving you again in the future.

August 09, 2023

clean, warm welcoming facility, excellent technicians. service manager josh junk, honest, friendly, the best. will return. More

by mpdelrosariomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh junk
Report | Print
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 08, 2023

Very professional and knowledgeable staff. Always gives me choices. I have great faith in Josh in particular. More

by Cderoxtro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
Report | Print
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 08, 2023

Great and friendly service! Josh, the service manager is great and very helpful! Thanks Josh! More

by BELLAMIA2380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Bella! We're always here to help if anything else comes up!

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