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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
917 Reviews

917 Reviews of Ciocca Subaru of Pleasantville - Service Center

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June 28, 2023

Evetyone that I had the opportunity to talk to was very professional. They kept me updated whie the servicing my vehicle. More

by MMCCORR83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marilyn and Josh Junk in the Service Dep
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Please let us know if we can assist you with anything more.

June 28, 2023

Service guy was friendly and efficient. Coffee was good. Car is still blue. Seems to run smoothly. More

by duanelaw1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr. Junk
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Duane. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 28, 2023

Prompt and efficient. They strive to satisfy! Will continue to get my Outback serviced here. now at 60,000 miles, aiming for 300,000. I love my car! More

by OCSEAHAG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Junk
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi OCSEAHAG. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 27, 2023

Dealership was courteous to me being out of town and accommodating me in for service. More

by JOHNVARGAS1050
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Hi John, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback, and looks forward to seeing you again soon.

June 27, 2023

Came in for first oil change on my Outback. Josh was very polite and professional. Service was done quickly. Very happy with my first experience at Service Dept. More

by CEKADAT2
Recommend Dealer
Yes
Employees Worked With
Josh from Service Department
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, CEKADAT2! If there is anything else we can do to help just let us know! Have a great day!

June 26, 2023

The team was very professional and performed services on my Subaru in a timely manner! Was very happy with the work and the overall experience More

by Vvonhart
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Vvonhart! We're always here to help if anything else comes up!

June 25, 2023

Easy to schedule an appt. Customer revive is excellent and friendly. I recommend this service department. More

by BARBVERDE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jun 26, 2023 -

Ciocca Subaru of Pleasantville responded

BARBVERDE, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a wonderful experience with our staff and service.

June 25, 2023

I have nothing but good things to say about Ciocca. Joel keeps in touch with me. The service has been personable and efficient. Good work More

by CCAIOR3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

CCAIOR3, we appreciate the kind review of our service department! We are glad Joel keeps in touch and you find our team to be personable. Please reach out if we can help you with anything further!

June 24, 2023

No drama well done on time and efficient Every body was friendly and courteous well done More

by DMM1147
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our staff provided you with friendly, courteous service.

June 24, 2023

Everybody was very friendly and respectful. I was given a wait time . My car was serviced as they promised . It was a pleasant experience . More

by VOYAGERMD63
Service Time
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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