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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,038 Reviews
Call Service Center (609) 757-1686

1,038 Reviews of Ciocca Subaru of Pleasantville - Service Center

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August 18, 2023

Fast, efficient, and they care about the customer! Oil change, tire rotation, and multi point inspection all in under an hour! More

by ANEVANS819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 18, 2023

Overall experience was great! ! On time, easy process and they provide the prices of work upfront. All staff was very friendly! Highly recommend their service center. More

by ANNASPAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
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Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 18, 2023

Ciocca has a very professional service dept. Always very friendly and courteous representatives. They greet you at the door and get you out as soon as possible. More

by GOTTAHAVESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 18, 2023

Professional and clean waiting room they wash my car every time I get an oil change More

by MELISSANORBECK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Melissa! Please let us know if we can do anything else to help!

August 18, 2023

Courteous service. Finished on time. Excellent Service Mgr. excellent waiting area, with complimentary drinks for customers More

by LOU.TICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr.
Report | Print
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Lou, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 17, 2023

Very professional people and very helpful. Also very clean inside and out. I would recommend to anyone. More

by TOMOSBYTES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cesaretti
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Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 17, 2023

The service department was extremely helpful and determined to schedule the service. The process was incredibly quick and thorough. I especially liked the inspection video depicting what was looked More

by jdfranco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams, Patrick Pizzi, Tom Bekete
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Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

jdfranco, thank you for the kind words and excellent review regarding our dealership and service department! Is there anything we could have done differently to earn a five star review? Thanks again.

August 17, 2023

Service and staff are always consistent and pleasant. I have closer dealers but prefer this location. More

by GONZALEZ66
Recommend Dealer
Yes
Employees Worked With
I worked with people in service dept
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Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, GONZALEZ! Our team really appreciates it! Let us know if we can help with anything else!

August 17, 2023

The service department has fast scheduling and quick routine service. All questions answered. I will continue to have my car serviced with them. More

by JRUTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JRUTENBERG! Our team really appreciates it! Let us know if we can help with anything else!

August 15, 2023

George, from the service department is also kind and patient. He takes the time to explain services. More

by SBOOKSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/George
Report | Print
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review, SBOOKSHA. We are glad to hear that you had a good experience with us. Your feedback is greatly appreciated.

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