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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
917 Reviews
Call Service Center (609) 757-1686

917 Reviews of Ciocca Subaru of Pleasantville - Service Center

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November 30, 2024

Ciocca Subaru is exceptional! Customer service is outstanding and I would highly recommend them to anyone looking for a vehicle. More

by DSTASKO1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with us. Providing outstanding customer service is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we're here to help!

November 27, 2024

It was a pleasurable experience buying the car. All the employees were friendly helpful and knowledgeable More

by KAYAKERKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're thrilled to hear that your car-buying experience was pleasurable and that our team provided friendly, helpful, and knowledgeable service. We strive to make every customer feel valued, and it's great to know we succeeded in doing so!

November 27, 2024

Always good customer service, fast and reliable work with each visit. Thankful for everyone’s help. More

by DSUMMERS1296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DSummers! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 23, 2024

Since they have insufficient loaner cars I had to go to a different Subaru dealer for repair More

by ISISMAGICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 22, 2024

George was very hospitable, very conscientious, and a pleasure to work with. Great service rep. More

by KATHYGULICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Kathy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 22, 2024

It was a streamlined process with excellent service. I'm very pleased with not only the service to the car but buying the car was easy and stress free. More

by DORRIANNELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 22, 2024

Well maintained; everyone friendly, efficient, polite. Comfortable atmosphere; plenty of seating. Snacks and beverages provided More

by PAULU439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 22, 2024

My appt for servicing was quick and thorough. . George reviewed all the findings making recommendation’s accordingly. He is always very professional and courteous. I was also offered beverages dur More

by CRUISEHOPE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're glad to hear that George provided you with thorough and professional service, and that you were comfortable during your wait. We truly appreciate your feedback and look forward to assisting you again in the future!

November 22, 2024

Great job! Chris was great and Ciocco service did a great job. Appreciate it alll! More

by themaples1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 21, 2024

Everyone was wonderful. Super helpful, diagnosed the problem accurately & did the job quick. Always feel confident that my car is being cared for properly when I’m there! More

by HOLLYMOLLYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Holly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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