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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
917 Reviews

917 Reviews of Ciocca Subaru of Pleasantville - Service Center

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December 06, 2024

Polite and very helpful Was every quick and easy to get my car attendant to More

by MPMATRICARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

December 04, 2024

The dealership and Chris were wonderful. They changed my oil and washed my car. I couldn’t of been more pleased! More

by TMTURKOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad to hear that you had a wonderful experience with both the dealership and Chris. We're happy to know you were pleased with your oil change and car wash. We look forward to serving you again in the future!

December 04, 2024

Very accommodating while I was traveling in the area and far from home. Professional from my initial call, reception at the dealership and all communication thereafter. All aspects of service and repair we More

by mjlogs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever answered my original call was friendly, helpful and knowledgeable.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad we could accommodate you while you were traveling and provide you with professional and courteous service. It's great to hear that you felt well taken care of, from your initial call to the service and repair process. We truly appreciate your kind words and are happy to have earned your trust. Safe travels, and we hope to assist you again if needed!

December 04, 2024

Our salesperson Cole did an awesome job in putting us in our new Forester. We thought we would have to purchase a 2024 leftover or a pre-owned vehicle with the budget we had in mind. After some negotiation More

by TORCHIE721
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 04, 2024

It was very refreshing to work with a group of very professional young men that knew their product. More

by New 2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 04, 2024

I always received great, prompt, & efficient service here. George always does a good job taking care of our Subarus. More

by G169749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Parts
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you've always received great service and that George has been able to take such good care of your Subarus. We truly appreciate your loyalty and look forward to continuing to serve you with prompt and efficient service!

December 03, 2024

Great service and personal was very professional, Miguel was of great help and, friendly I was pleased with his work More

by MORILLOJG24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 30, 2024

Have five Subarus in my family and my granddaughter is looking for one. George has always done an excellent job in helping with the different services needed and the mechanics do a great job More

by captrichnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your loyal support and for sharing your experience! We're so happy to hear that George and our mechanics have consistently provided excellent service for your family's Subarus. It's great to know that your granddaughter is looking for one too—hopefully, we can help her find the perfect Subaru! We truly appreciate your continued trust in us and look forward to serving you all for many years to come.

November 30, 2024

George as always, was very helpful and attentive to needs. I was in and out quickly. More

by JDORAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 30, 2024

George was welcoming and quickly answered my text/questions. He was so nice and professional More

by Amr203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Amr! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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