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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,030 Reviews

1,030 Reviews of Ciocca Subaru of Pleasantville - Service Center

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April 06, 2025

As usual, George provided efficient, user friendly service. He explained in detail the process the car was going through. More

by Data
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust in George and our team! We're so glad to hear that George provided you with efficient and clear service, keeping you informed every step of the way. If you ever need anything else, we’re here to help!

April 06, 2025

These guys are simply put great! Fair prices, excellent service, always keeping you informed. We will be back! More

by Chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your awesome review, Chigg! We're thrilled to hear that you had such a positive experience with us. Providing fair prices, excellent service, and keeping our customers informed are all priorities for us, so we really appreciate your feedback. We look forward to seeing you again soon!

April 05, 2025

Salesman went over and above to make sure we got the best possible deal on our new Forester. Bettering a deal that I got from Honda on a CRV. We are so pleased with our purchase. More

by GRECOSHOMEMADE
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're thrilled to hear that our salesman went above and beyond to get you the best possible deal on your new Forester, especially after comparing it to your Honda CRV offer. It’s fantastic to know you're so pleased with your purchase. If you ever need anything else, we're here to help! Enjoy your new ride!

March 26, 2025

Helpful, knowledgeable, courteous staff. This dealership met my needs and went above and beyond without pressuring me. I received follow up calls, and texts as well to insure my satisfactio More

by PEACELOVEHAPPY22912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in detail dept 5 stars
Mar 27, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful feedback! We're so glad our team could meet your needs and provide a helpful, no-pressure experience. We truly appreciate your trust and are happy to hear that the follow-up made a difference. If you ever need anything else, don't hesitate to reach out!

March 22, 2025

Always great service when I come to the dealership. I consider George a friend who always looks out for me More

by LLOYD.ATHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the fantastic review! We're so glad to hear that you always receive great service and that George has made such a positive impact. It's wonderful to know you consider him a friend—he truly goes above and beyond for our customers. We look forward to seeing you again soon!

March 20, 2025

The service department is excellent and Chris Carapella is a big part of the good experience when taking our Subaru in for service. Chris is pleasant, helpful and very professional. Also has great commun More

by Joe & Maria Carlini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words, Joe and Maria! We're thrilled to hear that Chris has made your service experiences so positive. It's wonderful to know that his professionalism, helpfulness, and communication have stood out to you. We truly value him as an asset to our team, and we’ll be sure to pass along your compliments. Thank you for trusting us with your Outback, and we look forward to serving you again in the future!

March 17, 2025

Ciocca is an excellent Subaru Dealer with a very solid Service Department. Conveniently located and very accessible for service with a comfortable service waiting lounge. More

by BOBFERGUSONTRPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review, Bob! We’re thrilled to hear that you’ve had such a positive experience with our service department. It’s great to know that our location and waiting lounge made your visits more convenient and comfortable. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

March 15, 2025

Service Department has always maintained my 2018 Outback Touring very well, appointments are always kept and the quality of workmanship is excellent. After many years of driving 5,6 & 7 series BMW’s I mad More

by BOBFERGUSONTRPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
3.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the detailed and thoughtful review, Bob! We’re so happy to hear that your 2018 Outback Touring has been well-maintained by our service department and that you’ve been so satisfied with your Subaru. It’s great to know that the seat replacement was handled well and that you’ve been impressed with the overall quality of our service. We truly appreciate your trust and look forward to continuing to keep your vehicle running smoothly for many years to come!

March 14, 2025

George was the best. Put me in a loaner car and kept me informed through the whole process. More

by KNTHURLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad to hear that George took such good care of you and kept you informed throughout the process. It's great to know that the loaner car helped make things easier for you. We appreciate your feedback and look forward to assisting you again in the future!

March 14, 2025

Love everything about this place Great sales and service folks. The place is clean and very helpful. More

by TLEETABASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you love everything about our dealership. It's our goal to provide great sales and service, and we're happy to know our team and clean environment made a positive impression. We truly appreciate your feedback and look forward to serving you again soon!