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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
917 Reviews
Call Service Center (609) 757-1686

917 Reviews of Ciocca Subaru of Pleasantville - Service Center

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December 09, 2024

ALWAYS RECEIVE EXCELLENT SERVICE, PEOPLE ARE FRIENDLY, EXPERIENCED & DO THEIR BEST TO MAKE YOU COMFORTABLE WHILE YOU WAIT! More

by LADYMJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TYLER HAINES
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Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust and kind words! We're so glad to hear that you always receive excellent service and feel comfortable during your visits. Our team strives to provide a friendly and experienced experience, and we truly appreciate your feedback!

December 08, 2024

He was great. Service was quick and I like them washing my car. Although I am still dealing with the phone charger that is not working. He was not willing to take More

by jespo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our quick service and appreciated the car wash. We apologize for the issue with the phone charger and understand your frustration. Please don't hesitate to reach out, and we'll do our best to get it resolved for you!

December 08, 2024

Professional prompt courteous friendly Answer questions. Desire to satisfy customer. Comfortable waiting area. Good communication More

by michaelamartucci.mm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're delighted to hear that you experienced professionalism, promptness, and courteous service throughout your visit. We're also glad you enjoyed the comfortable waiting area and good communication, and we truly appreciate your feedback!

December 07, 2024

Best in customer service, efficient and friendly. Very thorough. The department is clean in the atmosphere is pleasant. More

by lsoucier123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Huddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We're thrilled to hear that you had an efficient and friendly experience with our team. We take pride in maintaining a clean, pleasant atmosphere and providing thorough service, and we're so glad it made a positive impression!

December 07, 2024

Always good with getting me just the service I want. Comfortable waiting area with a great coffee machine. More

by bmachotka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

December 07, 2024

Friendly, courteous and professional. Easy to go to. Nice waiting area. Do not oversell. Recommend! More

by Rsk321
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Rsk! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

December 07, 2024

The service was great! Chris was an excellent service adviser. My only complaint would be the links in the text updates don’t work. The phone hangs up on you it is v More

by Chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're thrilled to hear that Chris provided excellent service and that you had a positive experience overall. We apologize for the issues with the text updates and phone calls, and we’ll work to address them. We look forward to seeing you again soon!

December 07, 2024

Truly the best dealership I ever dealt with. Breath of fresh air. Thank you👆Much More

by BSOAPY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bsoapy! If there is anything else we can do to help just let us know! Have a great day!

December 07, 2024

The staff is always professional and pleasant. When I have a problem or need help about something, It is resolved quickly. More

by BARBARA.ALSTON31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that our team consistently provides professional and pleasant service, and that your concerns are addressed quickly. We truly appreciate your feedback and look forward to continuing to assist you!

December 06, 2024

car needed a part but was still under warranty. excellent service.was well treated.would go there for next service. More

by burjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Burjam! Please let us know if we can do anything else to help!

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