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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,031 Reviews

1,031 Reviews of Ciocca Subaru of Pleasantville - Service Center

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October 23, 2024

Everything was fast, seamless and easy. The car was cleaned, as well. I couldn't ask for anything better or more. More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service , Brianna White
Oct 24, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear that your experience at Ciocca Subaru Pleasantville was seamless! It's great to know you were pleased with the service and cleanliness of your car. Thanks for choosing us!

October 22, 2024

Good service and George was great. We got a loaner car while they replaced a water pump. Of course it costs a bit more than the same job in a private garage, but they did quality work More

by LITTLELOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams - 5 stars
Oct 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 22, 2024

Was easy to book appointment online and clerk called back to confirm. When arriving for dropout, service provider was friendly and covered all our questions. We had great service. More

by hmoni8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 21, 2024

Excellent service department and very accommodating. The job is also done right the first time More

by GOODFORYOU681311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 21, 2024

At the service desk, George is very efficient and provides good customer service. Calls are made to keep me updated on the status of my vehicle. I appreciate this method of quality service. More

by DEVSHANROC9554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Devshanroc! If there is anything else we can do to help just let us know! Have a great day!

October 20, 2024

George the service advisor is great as always. When above and beyond with the service on my wife’s 22 BrZ. Service tech was just like always, provided exceptional service. More

by SKIZALP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and cam in service. Also Brandon in parts.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 20, 2024

This is the 11th time you have contacted me since my last service, that is why you get 3 stars, last survey I gave you 4 stars, overbearing More

by tomkon72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George-5 stars
October 19, 2024

Fast courteous service. Reasonable prices. My service writer George was very professional and explained everything More

by Cadzilla76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the recommendation, Cadzilla!

October 18, 2024

Everyone is friendly and welcoming. Taking time to make sure you are comfortable. As well as keeping you informed. More

by DEEDOLBOW.DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 17, 2024

Friendly and efficient staff. Prompt attention to my arrival and check in. Kept me advised of status. Correction made promptly to error in billing. More

by SBEAKLEY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Oct 18, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Sbeakley! We're always here to help if anything else comes up!

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