Ciocca Subaru of Pleasantville - Service Center

Have had several service visits with this dealership and always found it professional, customer focused and efficient. The service wait area is pleasant and the service rep provides regular updates as serv always found it professional, customer focused and efficient. The service wait area is pleasant and the service rep provides regular updates as service progresses. Kevin has worked on my car several times and I trust his ability to make make the necessary updates and repairs as necessary. More

Your service department continues to excel in being the number 1 dealership in the area. number 1 dealership in the area. More

I went in with an infotainment software upgrade issue that I was supposed to be able to do myself but errors wouldnt let me. I was told numerous times at different dealers and corporate that I would have that I was supposed to be able to do myself but errors wouldnt let me. I was told numerous times at different dealers and corporate that I would have to bring it in and pay for the update. I resigned myself to come in and juat get it done after talking to Greg on the phone. Chris Carapella handled my request and did the right thing by not charging me for something that Subaru should have handled. Both gentlemen were very nice and I will use Ciocca Subaru of Pleasantville as my go to place for service. More

Top notch, professional, courteous, thoughtful and kind. George does out of his way to help. No matter if it’s a long time customer (like me) or a new customer I referred. Thank you George. George does out of his way to help. No matter if it’s a long time customer (like me) or a new customer I referred. Thank you George. More

I have purchased only Subaru vehicles . .this dealership..even though it has changed ownership. Is as professional and as friendly as the original Kerbeck in my opinion …George .in service .this dealership..even though it has changed ownership. Is as professional and as friendly as the original Kerbeck in my opinion …George .in service is the most WONDERFUL..employee your company has on board ..he is kind caring and extremely knowledgeable .. have watched him with customers who may not understand what’s happening to their cars snd George patiently explains in detail the reason for the repair..he is and I will say it again a person who cares about your customers and I think if he wasn’t there I would not be as comfortable ❤️‍🩹 More

George was amazing and could not have been a better communicator with updates on how the repair was going. communicator with updates on how the repair was going. More

They were organized, detailed, & cooperative in the whole process. I didn’t feel hassled, or pressured at all. process. I didn’t feel hassled, or pressured at all. More

Ciocca Pleasantville are the most professional dealership I’ve ever known. They treat you like a friend I’ve ever known. They treat you like a friend More

Everyone was very nice, I like bring my car I trust excellen service thank you! excellen service thank you! More

The service dept is excellent. I have been a customer for many years. George Abrams is very knowledgeable and very nice. I would highly recommend this service department. I have been a customer for many years. George Abrams is very knowledgeable and very nice. I would highly recommend this service department. More