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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,031 Reviews
Call Service Center (609) 757-1686

1,031 Reviews of Ciocca Subaru of Pleasantville - Service Center

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November 07, 2024

Great Service. Good Communication. Would comeback and tell others of the service and prices provided. More

by TERILOWE131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 06, 2024

understood problem excellent service done by all employees very happy with the job will recommend More

by ET1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for rating us five stars! We're glad you had a positive experience! - Ciocca Subaru Pleasantville

November 06, 2024

Best customer service ever! Kept informed throughout the process. They've now become my new repair center. More

by SHOREBETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear that our team at Ciocca Subaru Pleasantville provided you with such excellent service! Keeping you informed is a top priority for us, and we're thrilled to be your new repair center. Thanks for choosing us!

November 05, 2024

This is an incredible dealership that I cannot recommend enough to anyone looking to service or buy their vehicle! 10/10 More

by HUNTERDCOOMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Ciocca Subaru of Pleasantville responded

We're honored to receive your support, Hunter! Thank you for being a Ciocca Subaru Pleasantville customer. We look forward to seeing you next time!

November 04, 2024

Received great service on arrival. Waiting area was clean and comfortable. Polite and thorough explanation of services received. More

by KELLYRIORDAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Kelly, thank you for sharing your experience with us at Ciocca Subaru Pleasantville! We're glad to hear that our team provided great service and made your visit comfortable. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

November 04, 2024

I trust your service department but your price to rotate tires is ridiculous. My local dealer includes it in the oil change. $55 to patch a tire is double what most charge in Vineland. More

by HIPKVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback on our service pricing at Ciocca Subaru Pleasantville. We appreciate your trust in our team and will certainly take your comments into consideration as we strive to improve. We look forward to serving you again! Safe travels!

November 04, 2024

Very professional staff and fast service. Waiting area was comfortable even for my dog. Thanks More

by DIAMONDBEACH2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 04, 2024

Quick and friendly service…. detailed explanation of service needed…nice waiting area with extra amenities More

by Veggielvr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Veggielv, we're delighted to hear you enjoyed the quick and friendly service at Ciocca Subaru Pleasantville! It's great that our team provided a detailed explanation and made your wait comfortable! Safe travels!

November 03, 2024

They are polite, patient and knowledgable. Very good at time management. Will recommend to our friends. More

by ECRSTRATEGIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Ciocca Subaru Pleasantville provided a polite and knowledgeable experience. We appreciate your recommendation and look forward to assisting you again in the future!

November 03, 2024

Great dealership! Excellent, friendly staff and prompt, professional service, even when having to make last minute arrangements. More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Hi V Perlman! Thank you for the fantastic feedback! We're delighted to hear that our team at Ciocca Subaru Pleasantville provided excellent service and made your experience a positive one. We appreciate your support!

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