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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,029 Reviews
Call Service Center (609) 757-1686

1,029 Reviews of Ciocca Subaru of Pleasantville - Service Center

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April 12, 2025

Everyone was so kind and patient as my wife and I made our decision on the new Subaru. Tyler was wonderful to deal with and highly professional. A true asset to your dealership. More

by DUNDYC165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you and your wife had a positive experience while choosing your new Subaru. Tyler will be especially happy to know his professionalism and support made a difference—he truly is a valued member of our team. Congratulations on your new vehicle, and we appreciate you choosing us!

April 11, 2025

Appreciate them making the effort to return the item we left in their loner via us mail. We do not live close to the dealership More

by DOCBLEVINS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We’re glad we could get your item safely back to you. Even if you’re not nearby, we always aim to provide helpful and attentive service. We appreciate you taking the time to share your experience and hope to see you again in the future—near or far!

April 10, 2025

Good service, Nice people, and good job e So very one very nice to customers and nice finished. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Sarah! We're happy to hear you had a positive experience with our team. We take pride in treating our customers with kindness and making sure every job is done right. Your kind words mean a lot to us—we hope to see you again soon!

April 10, 2025

Professional and courteous. Really care about taking care of Subaru owners Will remain a Subaru owner More

by pregenye02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're passionate about taking care of our Subaru family, and it means the world to know you felt that during your visit. We're honored to have you as a loyal Subaru owner and look forward to supporting you for many miles to come!

April 10, 2025

The dealership is well maintained. The staff is friendly and professional. The service was completed in a timely manner. More

by NETTS2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're glad to hear you had a great experience with our team and facility. Providing timely, professional service in a welcoming environment is always our goal. We appreciate your support and look forward to serving you again in the future!

April 09, 2025

The service department is efficient and friendly. I did not have any pressure to “upsell” unnecessary services. More

by ALISA.HOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Alisa! We're so glad to hear that you had a positive experience with our service department. We pride ourselves on providing efficient and friendly service without any pressure, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

April 08, 2025

It's a great dealership for both sales and service- glad I bought my Forester from them. More

by VANS1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear you're happy with both your Forester purchase and your experience with our sales and service teams. It means a lot to us to know you're enjoying your vehicle. We look forward to serving you again in the future!

April 08, 2025

A++ service experience! Will be back for more excellent work. The Service department workers are understanding and kind to the public. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the amazing review, Mark! We're so glad to hear you had an A++ service experience. Our team works hard to provide understanding and kind service, so it’s great to know that stood out to you. We look forward to welcoming you back for more excellent work in the future!

April 08, 2025

Pleasant experience, good people, great service. Looking forward to my next visit. Thanks team! See you soon! More

by Akeel.daniel.340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're so happy to hear you had a pleasant experience with our team. We truly appreciate your feedback and can't wait to welcome you back on your next visit. See you soon!

April 06, 2025

As usual, George provided efficient, user friendly service. He explained in detail the process the car was going through. More

by Data
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust in George and our team! We're so glad to hear that George provided you with efficient and clear service, keeping you informed every step of the way. If you ever need anything else, we’re here to help!

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