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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,029 Reviews

1,029 Reviews of Ciocca Subaru of Pleasantville - Service Center

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April 19, 2025

Experience was great. Work that needed to be done was explained and approved and completed as promised. More

by EABIRTWISTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Always smooth and supportive. Easy scheduling, clean and accommodating atmosphere and quality work. The end More

by Amy
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carapella
Apr 18, 2025 -

Ciocca Subaru of Pleasantville responded

Thanks so much, Amy! We're happy to hear everything went smoothly and that you felt supported throughout. We appreciate your kind words and look forward to seeing you next time!

April 18, 2025

This is the 3rd time you asked the same questions. Why keep asking the same questions? More

by duanelaw1
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carapella
April 18, 2025

Great service. They answered all of my questions. Also described work in detail. Very happy with service! More

by CLEAVERBILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Fantastic sales team, and fantastic service They go above and beyond to help you buy a car, not sell you a car More

by MRAMBO8
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carapella
Apr 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with both our sales and service teams. We truly believe in helping our customers find the right car for them—not just making a sale. It's great to know that came through in your experience. We appreciate your support and look forward to seeing you again!

April 17, 2025

Staff is always friendly, professional, and timely. Even with a waiting appointment, things move quickly. More

by EMILYWEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Emily! We’re thrilled to hear that you consistently have a positive experience with our staff and that we’re able to keep things moving quickly, even during busy times. Your feedback means a lot to us, and we look forward to continuing to provide excellent service whenever you need it!

April 14, 2025

Everyone is super nice and helpful! It is always a pleasure to take my car there for service More

by SSNELL63
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We’re so glad to hear that every visit is a pleasant one and that our team continues to provide helpful, friendly service. It means a lot to have your trust, and we look forward to seeing you (and your car) next time!

April 14, 2025

I was able to call and get an appointment for service in a day. When I arrived George as right there to take my information. George also kept me informed about the status of my vehicle. I’ve never had a neg More

by Thegeb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're so glad to hear that scheduling service was quick and easy, and that George took great care of you throughout the process. It's wonderful to know you've consistently had positive experiences with us—that means a lot! We appreciate your continued trust and look forward to seeing you next time.

April 13, 2025

George and Chris are both very pleasant and helpful in answering all my questions and I have lot.. More

by MIDDLETONCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We’re so glad to hear that George and Chris were able to answer all your questions and make the experience a positive one. No question is ever too many—we’re always happy to help! We appreciate your kind words and look forward to assisting you again soon.

April 12, 2025

Courteous, friendly, nonpressure experience. Closeby with great selection.. alwsys willing to inform you about the different vehicles. And options. More

by FMSANTOS55
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad you had a courteous, friendly, and no-pressure experience with us. It's important to us that every guest feels comfortable and well-informed, and we're happy to hear that came through. We appreciate your support and look forward to helping you again in the future!

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