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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
916 Reviews
Call Service Center (609) 757-1686

916 Reviews of Ciocca Subaru of Pleasantville - Service Center

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December 22, 2024

Friendly courteous and informative and accommodating change in appointment time at last minute which helped More

by JSHEPHERD402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, JShepherd! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

December 22, 2024

No complaints they were all helpful and courteous. We where able to go in and out no waiting . More

by ggbcb26150
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, ggbcb! If there is anything else we can do to help just let us know! Have a great day!

December 22, 2024

Everyone was friendly and knowledgeable. They serviced my car in a timely fashion. Well done. More

by BBSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that our team was friendly, knowledgeable, and able to service your car in a timely manner. Providing great service is our top priority, and we’re happy to know you had a positive experience. We look forward to serving you again in the future!

December 21, 2024

Quick and easy, service workers were very straight forward, and very easy to talk to. More

by cstruett8213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're glad to hear that your experience was quick, easy, and that our service team was straightforward and easy to communicate with. Providing a smooth and hassle-free experience is always our goal, and we’re happy we could meet your expectations. We look forward to serving you again in the future!

December 21, 2024

George and everyone at Ciocca dealer were very pleasant and professional. Don the service manager went beyond the call of duty and greatly helped us out. More

by BOBNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear that George and the entire team at Ciocca made your experience pleasant and professional. It’s especially great to hear that Don went above and beyond to assist you. We truly appreciate your kind words and your trust in us. If you ever need anything in the future, don’t hesitate to reach out!

December 21, 2024

Chris was very kind and informative. He Kept me informed of what was going on. More

by NANCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad to hear that Chris was kind and kept you well-informed throughout the process. Clear communication is important to us, and it's great to know Chris made your experience more comfortable. We appreciate your feedback and look forward to assisting you again!

December 21, 2024

I just love the service there, you guys were my spot for any kind of mechanical work or just for an oil change when I used to own a Subaru, and now that I have a different car I wouldn’t change you guys for More

by daniel Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your loyal support and kind words! We’re thrilled to hear that you’ve trusted us with both your Subaru and your new vehicle. Providing excellent service and efficiency is always our goal, and it means the world to us that you’ve chosen to continue with us for all your mechanical needs. We truly appreciate your feedback and look forward to taking care of you and your car for many years to come!

December 21, 2024

Chris was very professional and friedly. I did not have to wait long, just 45 min More

by WBIRMACHU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're happy to hear that Chris provided you with professional and friendly service. We strive to keep wait times short, and we're glad we could get you in and out quickly. We appreciate your business and look forward to assisting you again in the future!

December 21, 2024

They were extremely helpful. I was upset about getting stuck on the highway and when I arrived, they were calming and hopeful that I would get my car back in a few days repaired. More

by ALLMYCALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We understand how stressful it can be to have car trouble, and we’re so glad to hear that our team was able to help calm your nerves and provide reassurance during a tough situation. We’re committed to making sure you’re taken care of and your vehicle is back on the road as quickly as possible. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your trust in us!

December 21, 2024

I like your delership service ane your work is smooth and nice thank you for regards More

by TJEAS291178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Huddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jyorj
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Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that you've had a smooth and positive experience with our dealership and service team. Your satisfaction means a lot to us, and we truly appreciate your feedback. We look forward to serving you again in the future!

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