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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,020 Reviews
Call Service Center (609) 757-1686

1,020 Reviews of Ciocca Subaru of Pleasantville - Service Center

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April 10, 2025

The dealership is well maintained. The staff is friendly and professional. The service was completed in a timely manner. More

by NETTS2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're glad to hear you had a great experience with our team and facility. Providing timely, professional service in a welcoming environment is always our goal. We appreciate your support and look forward to serving you again in the future!

April 10, 2025

Professional and courteous. Really care about taking care of Subaru owners Will remain a Subaru owner More

by pregenye02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're passionate about taking care of our Subaru family, and it means the world to know you felt that during your visit. We're honored to have you as a loyal Subaru owner and look forward to supporting you for many miles to come!

April 10, 2025

Good service, Nice people, and good job e So very one very nice to customers and nice finished. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Sarah! We're happy to hear you had a positive experience with our team. We take pride in treating our customers with kindness and making sure every job is done right. Your kind words mean a lot to us—we hope to see you again soon!

April 09, 2025

The service department is efficient and friendly. I did not have any pressure to “upsell” unnecessary services. More

by ALISA.HOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Alisa! We're so glad to hear that you had a positive experience with our service department. We pride ourselves on providing efficient and friendly service without any pressure, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

April 08, 2025

It's a great dealership for both sales and service- glad I bought my Forester from them. More

by VANS1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear you're happy with both your Forester purchase and your experience with our sales and service teams. It means a lot to us to know you're enjoying your vehicle. We look forward to serving you again in the future!

April 08, 2025

A++ service experience! Will be back for more excellent work. The Service department workers are understanding and kind to the public. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the amazing review, Mark! We're so glad to hear you had an A++ service experience. Our team works hard to provide understanding and kind service, so it’s great to know that stood out to you. We look forward to welcoming you back for more excellent work in the future!

April 08, 2025

Pleasant experience, good people, great service. Looking forward to my next visit. Thanks team! See you soon! More

by Akeel.daniel.340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're so happy to hear you had a pleasant experience with our team. We truly appreciate your feedback and can't wait to welcome you back on your next visit. See you soon!

April 06, 2025

As usual, George provided efficient, user friendly service. He explained in detail the process the car was going through. More

by Data
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust in George and our team! We're so glad to hear that George provided you with efficient and clear service, keeping you informed every step of the way. If you ever need anything else, we’re here to help!

April 06, 2025

These guys are simply put great! Fair prices, excellent service, always keeping you informed. We will be back! More

by Chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your awesome review, Chigg! We're thrilled to hear that you had such a positive experience with us. Providing fair prices, excellent service, and keeping our customers informed are all priorities for us, so we really appreciate your feedback. We look forward to seeing you again soon!

April 05, 2025

Salesman went over and above to make sure we got the best possible deal on our new Forester. Bettering a deal that I got from Honda on a CRV. We are so pleased with our purchase. More

by GRECOSHOMEMADE
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Report | Print
Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're thrilled to hear that our salesman went above and beyond to get you the best possible deal on your new Forester, especially after comparing it to your Honda CRV offer. It’s fantastic to know you're so pleased with your purchase. If you ever need anything else, we're here to help! Enjoy your new ride!

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