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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,257 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,257 reviews

November 19, 2024

Everyone is pleasant and knowledgeable . The wait went quick being able to use a room to conduct my work. More

by MCDONALD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so glad to hear that you had a positive experience with our team and that the wait was made more convenient with the workroom. We always aim to provide a comfortable and efficient environment for our customers!

November 19, 2024

Service was quick and easy. Everything was explained well so I knew what was happening. More

by J.kakoyannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're happy to hear that your service was quick and that everything was explained clearly. We strive to make every visit as smooth and transparent as possible. We appreciate your feedback and look forward to serving you again!

November 18, 2024

He took care of me right away. Very respectful and friendly. The place us very clean. More

by mcricciardi20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Mcricciardi! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 17, 2024

Both Men at front desk were not friendly. The first one felt annoyed. First time I experienced this. More

by USDEMARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2024

Service is great and people at dealership are friendly. I think pricing is ok. Hours of operation are good. More

by FALK204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Gina! Please let us know if we can do anything else to help!

November 16, 2024

This is a quality dealership with knowledgeable employees. I have purchased three vehicles from them and I am happy with them. More

by ROYALMAKER4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Collier is a great salesman
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Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

November 16, 2024

Professional and thorough work unfortunately this is the last survey I will complete. I’ve never been told the number of words I must write. I’m sure many people feel the same More

by NJWH41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, NJWH! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 16, 2024

My experience was great as always. Chris was awesome and everyone is always so pleasant and helpful More

by AMYFL1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

November 15, 2024

We were driving near the dealership when the low pressure tire warning light came on. We called and they took us right in, They checked it out and even changed the battery in our key fob! Awesome service! More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Vperlman, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 15, 2024

Was able to meet my needs. Quick response time. Quick appointment time. Overall good service. More

by bs15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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