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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,374 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,374 reviews

January 17, 2025

The service was done in a timely fashion, I had a question about a message I got about limited regenerative braking and it was answered completely. I highly recommend this team for service. More

by rchebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're glad to hear that your service was completed promptly and that your question about the regenerative braking was fully addressed. We truly appreciate your recommendation and are here for any future service needs. Thanks for trusting us with your vehicle!

January 17, 2025

I came in with an unplanned car issue and Chris took great care of me More

by PGETZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad Chris was able to take great care of you during your unplanned car issue. It's always our goal to provide excellent service, and we're happy to hear that was reflected in your visit. If you need anything else, don't hesitate to reach out!

January 16, 2025

They did superb job. George also did the stellar job. Whenever I am in a jam and need help in the last minute he is always there. More

by CORDELIASUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so glad to hear that George was able to help you and provide exceptional service. It's always our goal to be there when you need us most, and we're thrilled that George was able to deliver in those moments. We truly appreciate your feedback and look forward to assisting you again in the future!

January 16, 2025

Great service efficient staff little wait time complimentary snacks and coffee comfortable waiting room great dealership More

by SRAFTERY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 16, 2025

Purchased a Subaru & love it thnx to mgr Brandon l& Elvis who got me the deal I needed to purchase it. Could not be happier & I commend subaru for not only the sale but the professionalism, They went a More

by ROC2618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis , Brendan mgr. & Tyler
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your fantastic review! We’re so happy to hear that Brandon, Elvis, and Tyler made your experience so positive and that you're loving your new Subaru. It's wonderful to know that our team went above and beyond to help you find the right deal and ensure you were fully comfortable with your car. We truly appreciate your recommendation, and we can't wait to assist you again when it’s time for your next vehicle. Enjoy your Subaru, and thanks again for choosing us!

January 16, 2025

Phenomenal staff. Extremely friendly and welcoming. Very knowledgeable about the new forester. Always recommend the Pleasantville Ciocca More

by BROOKSTOBE58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

January 16, 2025

Thank you Elvis , Brendan mgr & Tyler. Lov my car & these guys made it a great experience!!!! Explained in detail everything which was important to me bcuz I. Red to be shown . They were More

by ROC2618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your fantastic review! We’re so happy to hear that Brandon, Elvis, and Tyler made your experience so positive and that you're loving your new Subaru. It's wonderful to know that our team went above and beyond to help you find the right deal and ensure you were fully comfortable with your car. We truly appreciate your recommendation, and we can't wait to assist you again when it’s time for your next vehicle. Enjoy your Subaru, and thanks again for choosing us!

Jan 17, 2025 -

ROC2618 responded

The pleasure was mine! Definitely will be my car @ on trade in I will be getting another.

January 16, 2025

Everyone at this dealer was extremely helpful, kind, and informative! We would definitely refer anyone here in the future that is looking to purchase a car. More

by KIMBERLYAHAMPSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 15, 2025

I have received numerous services here. Everyone is always welcoming and answers all my questions. At times I have stopped in without an appointment and received prompt attention and good s More

by KSHENK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 14, 2025

My car was fixed in a timely manner and George was as usual courteous and helpful. More

by DAN136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Dan! Please let us know if we can do anything else to help!

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