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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,257 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,257 reviews

November 22, 2024

My appt for servicing was quick and thorough. . George reviewed all the findings making recommendation’s accordingly. He is always very professional and courteous. I was also offered beverages dur More

by CRUISEHOPE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're glad to hear that George provided you with thorough and professional service, and that you were comfortable during your wait. We truly appreciate your feedback and look forward to assisting you again in the future!

November 22, 2024

Friendly and helpful your team makes sure everything goes well and smoothly very comfortable experience More

by rich.paris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We're so glad to hear that our team made your experience smooth and comfortable – we always aim to provide friendly and helpful service. We look forward to seeing you again!

November 22, 2024

Great job! Chris was great and Ciocco service did a great job. Appreciate it alll! More

by themaples1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 21, 2024

Everyone was wonderful. Super helpful, diagnosed the problem accurately & did the job quick. Always feel confident that my car is being cared for properly when I’m there! More

by HOLLYMOLLYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Holly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 21, 2024

It was a wonderful experience. They were all fast, knowledgeable and efficient. I asked for the OTD price and they gave it to me. More

by KAYAKERKATHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was fast, efficient, and transparent – providing you with the OTD price is always our goal to ensure a smooth process. We look forward to serving you again!

November 20, 2024

Always willing to help the best they can. I'm always happy with the service! More

by Marj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 20, 2024

Dealership was timely with service, waiting area was clean/comfortable, and service advisor, Chris Caracalla, was great with just the right amount of friendliness mixed with professional style. I always More

by DAND3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Dand, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

I arrived early for my scheduled maintenance. They took me right away. Straight up front service. No surprise add one. Finished in great time More

by MIKEYP114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad to hear that your experience was smooth and efficient, with no surprises. We always strive to provide transparent and timely service, and we're happy we could meet your expectations!

November 20, 2024

Joel was a pleasure to work with, this is the second car we purchased from him, very helpful and honest individual, everyone that we have had contact with at Ciocca have been great More

by kenpatj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 20, 2024

Very customer focused. Rob was great. Helped me with every aspect of the transaction. I will recommend him to anyone I know who is looking for a new car. I could get a Suba More

by NJP104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Huddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad Rob was able to assist you throughout your transaction, and we truly appreciate your loyalty to Ciocca over other options. Your recommendation means a lot to us, and we look forward to helping you again in the future!

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