Back

Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,421 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
Contact Dealership

401 W Black Horse Pike

Pleasantville, NJ

08232

Directions

By Type

Showing 1,421 reviews

May 20, 2024

Ciocca service of Pleasantville is very professional and courteous. Brought my car in for an oil change. They greeted me when I arrived. Gave my car a thorough review and evaluation of maintenance that s More

by RICEKGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Ricekgr! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 19, 2024

Excellent customer service! All questions are answered with transparency. I would highly recommend this dealer. This is my second car I am personally buying this dealer. I have More

by KELLY.LINDENFELSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Kelly, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 19, 2024

We felt like we were treated fairly and were able to come to an agreement for a fair deal. More

by BOBQUINN199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

May 18, 2024

Great staff and efficient service -amazing coffee and a nice waiting area with places to work. More

by CATHERINEVANDUYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 18, 2024

Very kind and efficient. Loved the technicians video he sent to provide what he worked on and how my car was overall! More

by brianacatherinebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto Maintenance, Services, and Repairs
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 18, 2024

My experience was excellent. Miguel explained everything and every step went smoothly and quickly. Everyone was very helpful and the process was completed in the time frame that More

by kath1bee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Hi kath1bee. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 17, 2024

I’m am pleased with this dealership. I purchased my vehicle with no hiccups what was discussed was delivered. My repairs were handled with attention and repaired perfectly. The mainte More

by ALEXJAYCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emillo repairs, Mark service
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Alex! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 17, 2024

It’s close to my house. They do a good job. It doesn’t take long to complete performance. More

by BEPLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Beplynn! If there is anything else we can do to help just let us know! Have a great day!

May 17, 2024

Good until I was charged for tire rotation. Should have been told. Usually this is free. More

by JUDYHAHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the review, Judy. We apologize for charging your tire rotation. If you would like to discuss anything further please reach out to our dealership at (866) 771-8269.

May 17, 2024

Had brakes replaced, they didn’t lube them! !! Woman that scheduled was condescending when asking to clarify pricing. Everything is overpriced compared to competitors. Only came here due to conv More

by kiwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woman scheduling
...
67
...