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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,419 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,419 reviews

May 23, 2024

Easy to make appointments and service techs are knowledgeable. Having loaners is a big plus! More

by User-998931d5b7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
I did not purchase the vehicle from Ciocca.
May 24, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Bob! Please let us know if we can do anything else to help!

May 22, 2024

Staff is friendly and knowledgeable. I appreciate that they followed up with me periodically for a few weeks after I purchased my vehicle. Also like that, they called me to remind me to More

by MCNALLY6782
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Mcnally! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 22, 2024

Professional. Down to earth, thoughtful services to provide maximum convenience, efficient use of time, cost effective More

by DONNAJMOHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
May 23, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Donna, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

May 22, 2024

On point! On time! Friendly and courteous service every time! Professional! They make you feel at home! More

by JOEANDTERASAHINCHEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
May 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 22, 2024

The dealer ship went out of there way to please me, very nice dealer ship More

by JKG3246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, JKG! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 22, 2024

I love my Crosstrek and I always received excellent service when I take it in for general maintenance! More

by APLAKU8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Cesaretti
May 23, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Aplaku! Please let us know if we can do anything else to help!

May 22, 2024

Exceptional experience with the sales team at Ciocca Subaru. Sales Consultant Nick McDonald’ was friendly, attentive and knowledgeable. He made the whole experience without any trauma. I highly recommen More

by SJUMBA93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

May 20, 2024

Service with George is always pleasant and. The wait time today was excellent! We purchased another Subaru because of it’s Service Center! More

by Mjhalligan610mjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 21, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Mj, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

May 20, 2024

Ciocca service of Pleasantville is very professional and courteous. Brought my car in for an oil change. They greeted me when I arrived. Gave my car a thorough review and evaluation of maintenance that s More

by RICEKGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Ricekgr! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 19, 2024

Excellent customer service! All questions are answered with transparency. I would highly recommend this dealer. This is my second car I am personally buying this dealer. I have More

by KELLY.LINDENFELSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Subaru of Pleasantville responded

Kelly, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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