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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,419 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,419 reviews

May 30, 2024

The service department was awesome. I was out within 20 minutes, the oil change was quick and easy! Loved it. More

by BayaSellsHomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Baya! Please let us know if we can do anything else to help!

May 30, 2024

Hunter from Pleasantville, NJ Ciocca was our salesperson. He was personable, did all he could to get us a good price & would not let us leave without locking in a deal with the Subaru Forester! Hunter was pe More

by Jonernst221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray from finance, Ryan McCusker
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 30, 2024

I was satisfied with the service and short wait time. But I was not happy about being charged for a tire rotation. I don't understand why that wasn't included with the rest of my scheduled service? More

by SHIZUKO31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

Great dealership. Service team is outstanding They keep you informed and you always are on schedule More

by SIEMSGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 28, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Gary! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 26, 2024

Hunter was amazing. Knowledgeable but low key. No hard sell, but very effective and good at what he does. knows how to close the deal without the typical sales tactics More

by BBEBOP09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Report | Print
May 28, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 25, 2024

Easy group to work with, Nick and Ryan were great and got me the deal I contacted them for. More

by SMALUSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Report | Print
May 28, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 25, 2024

The service department got me in the same day and was able to find the problem and solve it in about an hour. They’re great. More

by karenoostdyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Bruce
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May 28, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Karen! Please let us know if we can do anything else to help!

May 24, 2024

Clean, efficient, customer friendly, qualified staff, always a pleasant informative experience. I highly recommend this dealership. More

by LTERJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was at service dept.
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May 28, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 24, 2024

Our sales rep Joel was honest and fair. It made the whole buying experience less stressful. More

by nos2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ciocca Subaru of Pleasantville responded

Hi nos2000. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 23, 2024

Great staff and service. Very quick to respond on our arrival and staff is very pleasant and professional. Thanks More

by FREDERICK9101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the staff in the service department
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May 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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